AutoZone Auto Parts

Salt Lake City AutoZone can be found at 939 S State St. There are high-quality auto parts and accessories and DIY repair tips to guarantee your car, truck, or SUV is working correctly. Our Salt Lake City auto parts stores offer free battery charging and testing in-store and our loan-a-tool(r) service. Fix Finder takes advantage of an extensive database of ASE-certified mechanics to identify the probable solution. Use your AutoZone Rewards Account for all online purchases or store visits. When you spend $20 or more five times, we will add $20 to your AutoZone Rewards account. We appreciate you and are grateful to serve the Salt Lake City AutoZone customers.

Customer feedback for AutoZone is a mix. Some clients say that they had an amazing experience with exceptional service and expert staff. Employees like Jesse, Windy, and Amanda are commended for being friendly and knowledgeable. Manager Jesse and his team were praised for going out of their way to help customers solve problems in tough times. Specialist Rich W also went out of his way to help a client with difficult wiper blade installation and got great feedback. However, some contradicting reviews mention poor service with another customer thinking that the US regional manager did not give the decision to stores about the new equipment. They had a rental tool with missing parts and believed that the staff are new at trying to test hydraulic pumps and do not have enough information. This client adds that the staff at this location are new and are waiting for more information about new equipment. Some customers complained about inadequate customer service, which could vary among the various locations. This client advises others to shop at this store since the store is a convenient spot for a service. One customer had a bad experience at this store and appreciated the regional manager for calling them. The regional manager's feedback made them change their rating from two to five stars. The district manager and assistant manager re-serviced them and explained why pieces were missing. This customer will henceforth enjoy using this store since the employees are incredibly talented and know how to deal with hard situations. In conclusion, client satisfaction is a mixed bag, with some positive reviews of good service and exceptional staff and negativity on customer service discrepancies. Certain customers are loyal to select shops while suggesting that others visit this store since it offers good service. This could mean that customer service ratings could be different across branches.