Helpful staffQuick loadingFriendly staffSmooth process
About this business
You have been ensured of the finest Canadian Sphagnum Peat Moss by us. This organic soil conditioner helps in the growth of healthy plants. Aurora Peat Products is owned and operated by customers. The independent peat company has over 30 years of experience. Aurora Peat Products is an independent peat company that has over 30 years of experience. Its owners operate and own it. Arnold Stang founded our current location in Edmonton in 2001; our peat resources are about 100 km NW of Edmonton. Arnie ran Lakeland Peat Moss from 1985 through 1998. He sold Lakeland in 1998 and retired. He was drawn to peat bogs and he decided that the lure of them was too great for him. In 2002, Alaska Peat was founded. He returned to Canada, where he provided Canadian Sphagnum Peat Moss and personal services throughout the Western United States. Arnie was a firm believer in customer service and engagement when he founded Alaska Peat. Aurora Innovations acquired Alaska Peat in 2015.
Reviews Summary
The business has been well received by many as evidenced by the comments. Many reviewers registered their satisfaction with the staff's cooperative attitude and strong working relationship. They particularly mentioned the readiness of the team to welcome and assist whenever customers arrived, which ensured that the operations ran smoothly. The long-standing employees and their friendly attitude were also referred to in one of the comments, which helped create a pleasant working atmosphere. Additionally, the prompt handling of customer requests was appreciated by many, who found the waiting time short. This and the advantage of having an on-site weigh scale significantly improved the client experience. However, task-related discomfort caused such as dust was noted before, it did not put off the employees. The employees also had no complaints, and most comments hint that they were happy working there. This stability of the labour force is a good indication that the company provides an attractive work environment, implying that the management takes care of its workers. The condition of the work is also appreciated by the workers and, thus, scores highly on the reviews.
Frequently asked questions
7 questions
What do Aurora Peat Products clients say about the work?
Clients frequently praise the friendly staff and their helpfulness during visits. Reviewers highlight the quick loading service and the efficiency of the team, making the experience smooth and enjoyable.
What services does Aurora Peat Products provide for garden and plant needs?
They offer Peat Moss Supply including Bulk Peat Moss Delivery, Retail Peat Moss Bags, and Custom Peat Blends. Their Loading Services include Quick Load Service, Weight Scale Access, and Assisted Loading. Customer Support features On-Site Assistance, Friendly Staff Interaction, and Problem Resolution, all free of charge.
What are the operating hours for Aurora Peat Products?
Their hours are as follows: Monday: 8:00 AM-3:30 PM, Tuesday: 8:00 AM-3:30 PM, Wednesday: 8:00 AM-3:30 PM, Thursday: 8:00 AM-3:30 PM, Friday: 8:00 AM-3:30 PM, Saturday: Closed, Sunday: Closed.
Does Aurora Peat Products offer on-site assistance for first-time buyers?
Yes, they provide free on-site assistance, which is beneficial for first-time buyers looking for guidance on peat moss and its applications in gardening.
Can I get custom peat blends at Aurora Peat Products?
Yes, they offer custom peat blends as part of their Peat Moss Supply services, allowing customers to tailor the product to their specific gardening needs.
How does Aurora Peat Products ensure a smooth loading experience?
They provide Quick Load Service and Weight Scale Access, which reviewers have noted makes the loading process efficient and hassle-free, with helpful staff available to assist.