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  1. CA
  2. AB
  3. Edmonton
Fairstone

Fairstone

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13823 42 St NW, Edmonton, AB T5Y 3E1, Canada Get Directions
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ABOUT   Services Excellence Summary

Fairstone is on a mission to provide the best borrowing experiences and valuable financial products for its clients. Moreover, they believe in making money management easier wherever Canadians are. Customers are benefiting from their personalized services and lending products with various rewards. Personal loans are available through Fairstone's branch network, with nearly 100 years of experience. Lending Specialists speak with Canadians every day, offering customized loan options and understanding their borrowing needs. Fairstone Financial Inc. is Fairstone Financial Inc.'s fully owned subsidiary. Canada's leading consumer lending group is made up of these two companies. Credit card programs, points of sale financing via merchant partners, and vehicle financing through dealers is offered by the Group. For you, home renovations can enhance property quality, improve curb appeal, and reduce energy usage. A Fairstone Personal Loan may help you reach your home renovation targets, whether it's a new roof, renovated kitchen, or improved bathroom. By securing the value of your home, you can get up to $50,000 and more. It is possible to utilize your home equity for renovations, which means you receive lower monthly payments than with unsecured loans. You can also ask your Lending Specialist to adjust the loan quote to reflect a secured loan after getting it.

 

SUMMARY   Reviews Summary

Fairstone reviews consistently praise the company for its exceptional customer service, with several reviewers specifically citing individual team members like Aaron, Maria, and John for their professionalism and friendliness. Many customers emphasize the unexpected and life-changing situations and note that their circumstances led them to seek a loan. Kind and positive customer service and an ability to work under pressure, fast to get a loan from a real business person. In addition to the commendable staff, the loan process is generally characterized as quick, simple, and efficient, with the locations being clean and welcoming. Given the many positive interactions with customer representatives, several customers mention their long-term relationships with the company. Most importantly, multiple reviewers highlighted how valuable Fairstone loans had been when a crisis struck, such as needing urgent surgery for a beloved pet. Most reviews are happy with the exceptional service, especially given the circumstances, as shown by God and beneficial interactions with Maria, Aaron, and others.

 

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Pros & Cons

PROS
recommend (5)
very helpful (5)
very friendly (2)
helped me (2)
highly recommend ... (2)
knows his stuff (1)
good experience (1)
great staff (1)
great customer s ... (1)
friendly staff (1)
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Cons
horrible (3)
not recommend (2)
rude (2)
unprofessional (2)
horrible custome ... (2)
not impressed (1)
unprofessional (1)
bad customer ser ... (1)
do not use (1)
not worth (1)
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Fairstone Reviews: 53. Average Rating: 3.2

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