Friendly staffClean facilitiesVariety of servicesKnowledgeable staffInformative staffPrivate saunaRelaxing experienceExcellent bedsFair pricingGood customer service
About this business
We are pleased to let you know that we are open at Cocoa Tanning Studios Yaletown every day of the week with regular hours throughout the COVID-19 crisis. We have been cleared by health officials to reopen. Cocoa's cleaning and disinfection procedures are industry-leading. Our studios are disinfected both before and after your appointment, and we have invested in potent germ-killing UV-C technology. We are dedicated to your safety and health. With two locations in downtown Vancouver, we make it simple to relax, recharge, and improve your health. Our numerous amenities, including infrared saunas and solar beds, have been designed to meet your health and wellness requirements. To learn more about how we keep our studios secure, stop by for a tour.
Reviews Summary
Customers provide Cocoa Spa and Tanning Salon in Yaletown with a variety of comments. It is clear that there are several five-star reviews, with many people praising the workers and the space itself. Cocoa offers a variety of relaxing and just plain fun services. Customers enjoy the infrared sauna, spray tanning, and oxygen bar, all of which are fantastic. Tommy is recognized as particularly good at explaining things to new customers. All clients also mentioned that the place is always spotless, and the staff are all incredibly polite. Many clients noted that the Cocoa tanning experience is really inviting, feels safe, and is just enjoyable. However, one individual had an extremely upsetting encounter with a staff member, going so far as to indicate that they had been misjudged and that another staff member harmed them morally. This employee pointed out that the facility had been burned and they had experienced massive reception problems. This text is one of the most extensive single reviews and provides a variety of angles to think about.
Frequently asked questions
6 questions
What do clients say about the cleanliness and staff at Cocoa Tanning Studio - Yaletown?
Clients frequently praise the cleanliness of the studio and the friendliness of the staff. Many reviews highlight how the staff is knowledgeable and attentive, creating a welcoming atmosphere for all visitors.
What services does Cocoa Tanning Studio - Yaletown offer?
Cocoa Tanning offers a variety of services including Lay Down Tanning, Stand Up Tanning, Package Deals, Infrared Sauna sessions (Single, Package, Deluxe), Teeth Whitening (Basic, Deluxe, Maintenance), Oxygen Bar sessions (Single, Couple, Package), and Skin Care Treatments (Facial, Body Scrub, Moisturizing).
Does Cocoa Tanning Studio - Yaletown have a good reputation for first-time visitors?
Yes, many first-time visitors report positive experiences, noting the staff's professionalism and willingness to explain options for tanning and treatments. Reviewers appreciate the clean environment and the variety of services available.
What types of teeth whitening services are available at Cocoa Tanning Studio - Yaletown?
They offer several teeth whitening options, including Basic Whitening, Deluxe Whitening, and a Maintenance Package, catering to various needs and preferences.
How does Cocoa Tanning Studio - Yaletown ensure client safety during visits?
Cocoa Tanning is committed to client safety with rigorous sanitizing processes that set industry standards, ensuring a clean and safe environment for all clients.
Very upset with the way I was treated by staff one night (about 3 weeks ago) after using the bathroom. I was completely beside myself when I was accused of using drugs in the bathroom. Not only was I insulted but highly offended. Offended that not only was I wrongly accused and my defense meant absolutely nothing. Not only was I wrongly accused but was actually told I could no longer use the services I just paid 500 dollars for the day before. I've never felt so upset and I left the salon with tears streaming down my eyes. I couldn't help but wonder what I did to this staff member for her to be so cruel in not only accusing me of something I've never done but making this accusation in front of about 4 or 5 individuals (either they were visiting her at the time or they were other staff members im not sure.)I've been told I should sue for defflamation of character and slander. I feel people as hateful as her should not be working with customers that they are allowed to treat in this manner without any consequences or repercussions.