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Cocoa Tanning Studio - Yaletown

Name: Cocoa Tanning Studio - Yaletown
Address: Vancouver, CA
Telephone: +16048997989
Rating: 4.7426

101 reviews

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+16048997989

Open 11:00 AM - 7:00 PM now

1165 Pacific Blvd, Vancouver, BC V6Z 2R8, Canada Get Directions

tanning studio Top Tanning Salons & Studios in Canada Top Tanning Salons & Studios in British Columbia

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ABOUT Services Excellence Summary

We are pleased to let you know that we are open at Cocoa Tanning Studios Yaletown every day of the week with regular hours throughout the COVID-19 crisis. We have been cleared by health officials to reopen. Cocoa's cleaning and disinfection procedures are industry-leading. Our studios are disinfected both before and after your appointment, and we have invested in potent germ-killing UV-C technology. We are dedicated to your safety and health. With two locations in downtown Vancouver, we make it simple to relax, recharge, and improve your health. Our numerous amenities, including infrared saunas and solar beds, have been designed to meet your health and wellness requirements. To learn more about how we keep our studios secure, stop by for a tour.

SUMMARY Reviews Summary

Customers provide Cocoa Spa and Tanning Salon in Yaletown with a variety of comments. It is clear that there are several five-star reviews, with many people praising the workers and the space itself. Cocoa offers a variety of relaxing and just plain fun services. Customers enjoy the infrared sauna, spray tanning, and oxygen bar, all of which are fantastic. Tommy is recognized as particularly good at explaining things to new customers. All clients also mentioned that the place is always spotless, and the staff are all incredibly polite. Many clients noted that the Cocoa tanning experience is really inviting, feels safe, and is just enjoyable. However, one individual had an extremely upsetting encounter with a staff member, going so far as to indicate that they had been misjudged and that another staff member harmed them morally. This employee pointed out that the facility had been burned and they had experienced massive reception problems. This text is one of the most extensive single reviews and provides a variety of angles to think about.

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Reputation Change over time

Pros & Cons

PROS

recommend (11)

friendly staff (6)

very friendly (6)

very clean (6)

highly recommend ... (5)

great staff (4)

friendly and hel ... (3)

friendly and kno ... (3)

love this place (3)

absolutely amazi ... (2)

Cons

waste of money (2)

rude (1)

unprofessional (1)

terrible (1)

unorganized (1)

Cocoa Tanning Studio - Yaletown Reviews: 101. Average Rating: 4.7

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Reviews (1) Google Reviews (100)

jacqueline

on Trustanalytica

Very upset with the way I was treated by staff one night (about 3 weeks ago) after using the bathroom. I was completely beside myself when I was accused of using drugs in the bathroom. Not only was I insulted but highly offended. Offended that not only was I wrongly accused and my defense meant absolutely nothing. Not only was I wrongly accused but was actually told I could no longer use the services I just paid 500 dollars for the day before. I've never felt so upset and I left the salon with tears streaming down my eyes. I couldn't help but wonder what I did to this staff member for her to be so cruel in not only accusing me of something I've never done but making this accusation in front of about 4 or 5 individuals (either they were visiting her at the time or they were other staff members im not sure.)I've been told I should sue for defflamation of character and slander. I feel people as hateful as her should not be working with customers that they are allowed to treat in this manner without any consequences or repercussions.

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