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Sleep Country Canada

Name: Sleep Country Canada
Address: Vancouver, CA
Telephone: +16047307922
Rating: 4.4796

98 reviews

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+16047307922

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1195 W Broadway, Vancouver, BC V6H 3X5, Canada Get Directions

adjustable bed BEST Electric Adjustable Bed in Canada BEST Electric Adjustable Bed in British Columbia

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ABOUT Services Excellence Summary

Sleep Country Canada Canada's largest omnichannel mattress retailer, providing both online and bricks-and-mortar locations, is a good choice. We help Canadians sleep better. In 1994, Christine Magee, Stephen Gunn, and Gordon Lownds started the Vancouver-based chain, which now includes 265 branches across Canada. There's no right way to sleep. Sleep Country Canada specializes in sleep. Finding the "perfect" sleep can be difficult. Our Sleep Experts are here to help you achieve the perfect night's sleep. We are here to help every Canadian maximize their sleep. A full team of sleep specialists and customer service representatives is here for you. Our Customer Service Representatives and Sleep Experts are available to assist you. We have had the opportunity to give back to the communities where we work and live since the beginning. Through our Sleep Country Cares Program, we are proud to support local charities that help children and families. We are proud to help charities that support people from all walks of life. Together with other people, we can make a difference.

SUMMARY Reviews Summary

The consistently positive reviews of the Broadway and Alder Vancouver Sleep Country store have two standout sales associates in Gustavo and Anuj who are both knowledgeable and provide quality service. Don, one of the other sales representatives also stands out for the service quality given to customers and their helpfulness. Customers do praise both sales representatives for their helpfulness in finding the best mattress options for them and the benefit of the in-depth knowledge they have. Their service goes beyond the sale to ensure the customer is satisfied throughout the mattress's life in the house. Customers value the offer of the company to return the mattress if it is not the ideal one. This has made several customers loyal to the store and even provide these sales representatives with referrals. The store is reliable in terms of delivery and customer service after the sale. Many customers appreciate the service provided. The diverse range of mattresses and the helpfulness of the staff especially anuj and Gustavo stand out in the reviews. Many who have shopped here admit to having no less than a great experience. This reflects positively on the store and its staff and is worth the recommendation.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (12)

great service (9)

highly recommend ... (7)

very helpful (7)

great experience ... (4)

helped me (4)

very helpful (3)

very knowledgeab ... (3)

friendly staff (2)

amazing experien ... (2)

Cons

uncomfortable (1)

bad customer ser ... (1)

disappointed (1)

upset (1)

lack of communic ... (1)

worst experience ... (1)