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  1. CA
  2. BC
  3. Vancouver
ToeToSoul Relax Lounge
ToeToSoul Relax Lounge
ToeToSoul Relax Lounge

ToeToSoul Relax Lounge

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Open  10:00 AM - 10:00 PM now
678 W Broadway #102, Vancouver, BC V5Z 1G1, Canada Get Directions
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ABOUT   Services Excellence Summary

West Broadway’s Health and Wellness Destination Our West Broadway location opened in May 2014, expanding massage therapy and reflexology. We transform the luxurious and chic urban experience into bodily wellness and relaxation. Our professionally-trained therapists provide foot, body, and full-body massage in a sleek and contemporary environment. A variety of techniques and skills can be adapted to meet your individual needs. In October 2015, we added another outpost at Willowbrook Mall, following the success of our first location. Our Robson Street location was added in spring 2017, a successful combination of industry leaders with unmatched client service and a unique Asiatic massage style.

 

SUMMARY   Reviews Summary

The massage spa reviews overwhelmingly reflect customer satisfaction. Reviewers often say the location embodies a calming and relaxing vibe, and their massage treatments are efficient. The spa's interior decoration contributes significantly to the ambiance, with soft lighting and comfortable waiting chairs. Therapists are also frequently commended for their friendliness and ability to provide massages that fulfill customers' stress alleviation needs. The massages themselves are consistently described as relaxing, accompanying comments that clients felt sleepy or had vivid dreams. The staff's professional nature, along with the billing being fully explained, contributes to an environment where customers feel comfortable. Multiple customers have identified their therapists as having deep understandings of muscle manipulation and the underlying reasons for clients' pain. This knowledge helps these therapists explain the massage's body benefits and how tension affects their well-being after it ends. Some clients also commended available additional services, such as a heated foot rub or an extension foot massage, during their massage to their relief. The location leaves clients' legs, hips, or spine feeling less painful or as if their tension has been released. Deep tissue and Swedish massages may be personalized to meet particular requirements. Each masseur listens attentively to clients and can adjust their method to assist them with unique issues each time. Simultaneously, some customers have noted experiencing unexpected issues like therapists who refuse to work on certain parts of their body. The most common problem concerns individual clients' bad experiences, involving ones who say they felt too much pain during therapeutic massages. A small number of customers have indicated they did not feel the desired outcome from the treatment received, making it look inadequate if they were seeking relief.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (4)
great experience ... (2)
good service (2)
great massage (2)
very friendly (2)
relaxing atmosph ... (2)
nice place (1)
highly recommend ... (1)
great customer e ... (1)
great place (1)
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Cons
poor service (2)
expensive (2)
terrible (2)
very disappointe ... (1)
disappointed (1)
dirty (1)
very expensive (1)
terrible service ... (1)
unhappy (1)

ToeToSoul Relax Lounge Reviews: 101. Average Rating: 4.4

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unsafe, unconsensual massage and evasive manager. avoid at all costs and go to an RMT for jsut $20 more
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