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  1. CA
  2. ON
  3. Brampton
Villa Furniture & Mattress

Villa Furniture & Mattress

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134 Kennedy Rd S Unit 17, Brampton, ON L6W 3G4, Canada Get Directions
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ABOUT   Services Excellence Summary

Villa Furniture & Mattress is a furniture company that manufactures, finishes, and exports 100% hand-crafted solid wood furniture. Our commitment is to deliver new ideas and beautiful finishes to our customers. Our products are distinctive and embody a strong personality. Villa Furniture & Mattress is 100% Canadian-owned and operated business that deals with all indoor and outdoor furnishing. We are proud to be a Canadian company. We carefully select furniture that is well-known for its quality, durability, and stunning design. Our 20 years of experience and the reputation of D.O.T Furniture have provided us with the ability to expand our product range. We provide a wide variety of furniture for indoor and casual lifestyles, including sophisticated solutions for any living environment. Whether you live in the suburbs or a condo, you can count on DOT Furniture to furnish every room in your home.

 

SUMMARY   Reviews Summary

The feedback collected was very optimistic and indicated satisfactory customer service, a large selection of reasonably priced, high-quality furniture and great recommendations from staff members. Some reports were exclusive to individual employees who went to great lengths to show shoppers around, including Swapna and Ruby. The breakthrough was owing to employees knowing exactly how furniture would sit properly in an area as each customer appreciated. A rapid delivery process from the store's vast inventory was noted, making it easy for people's furnishings to fit quickly and efficiently. The store was most highly recommended as it had a great personal touch and cared for its consumers.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (6)
good quality (4)
on time (4)
excellent servic ... (4)
excellent custom ... (3)
highly recommend ... (3)
good price (3)
reasonable price ... (2)
good prices (2)
happy customer (1)
Load more
Cons
rude (2)
poor service (1)
waste of money (1)
bad customer ser ... (1)
very rude staff (1)
poor service (1)

Villa Furniture & Mattress Reviews: 55. Average Rating: 4.5

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% summary
Excellent
67%
Good
0%
Average
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Poor
33%
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T
Thenu
on Trustanalytica
i am iniyan it's a good place to purchase money to buy a furniture like mattress and Dinning table
G
Gaurav
Excellent variety, Best customer service , Reasonable Prices and Best product quality....Overall a nice experience to purchase Furniture....
Very Bad ,Very Poor service, they are fraud, be aware of them , please never buy any thing from here, at the time of purchase Sapna Rana is very humble and polite but immediately after talking all money , her attitude will change, extremely poor quality product, we purchase a king size bed from them initially they were so nice and humble, the bed was defective and we were not able to sleep in that bed even for one day , the metal legs of the bed got twisted and bend and after our complain about this defect , they simply replaced the metal legs which got bend again, these people are not willing to understand that they have handed over defective bed, now we have been running behind them since 9 months , no results we have spent over $3500 on that bed and all garbage , lastly instead off replacement in the name of service they tampered our bed and made number of drills in bed due to which condition got worsened and it got collapsed, I was Dealing with Sapna Rana and Dheerendra Bhadoria these people are making people fool and they are blaming me that there is problem in my floor,
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