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Review Keywords Analysis

  1. CA
  2. ON
  3. Hamilton
Canada Watch House
Canada Watch House
Canada Watch House

Canada Watch House

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James St S &, Main St E, Hamilton, ON L8P 4W6, Canada Get Directions
4.9
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ABOUT   Services Excellence Summary

At CANADA WATCH HOUSE, an authorized Canadian online retailer, we cater to a diverse demographic. We serve watch enthusiasts, gift-givers, and watch collectors. CWH has a big range of watches specially curated for Canadian consumers. We deliver to you at no cost, coast-to-coast in our beautiful country. All our timepieces are guaranteed, and we stand behind them 100 per cent. Our customer happiness promise ensures that you are entirely satisfied with your purchase. Should you wish to return your item or exchange it, we provide a 100 per cent money back guarantee. Our Canadian Head Office houses watch specialists who can provide timely and personalized customer service. We are excited to support our Canadian pals and supply you with excellent watches that exceed your expectations.

 

SUMMARY   Reviews Summary

Overall, the verification is excellent. Most of the reviews are positive, praising the service provided by Canada Watch House and Ange, referred to as the customer-centric individual. Customers express satisfaction with the interactions, shipping, and packaging of the watches they ordered. They have a high level of quality and value for money, specifically mentioned two products (Tissot SeaStar 2000 and Mido Ocean Star 200). Many reviews also commend the company for their excellent customer service, with specific examples of staff helpfulness and responsive communication for a seamless purchase experience. Some even receive personalized notes when they purchase their watch, showing Bonne and the company's personalized service. It encourages them to purchase again, and proudly suggest this as an alternative. One buyer expresses his thoughts and emotions on the company's website for purchasing a real watch for their grandson. The message is deemed by the consumers to be caring and considerate. However, there are three comments or statements that suggest dissatisfaction. The first statement reports a late delay and no response. The second report is for a different product, brides watch. A day after its purchase, it did not arrive. Still, the company refunded the payment and apologized for this inconvenience. The last person followed, raised a complaint that after a delay and follow-up, that delayed breach was canceled and was directed to go to an email to clarify the mistake and rewrite it again.

 

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PROS
recommend (11)
highly recommend ... (7)
great experience ... (5)
highly recommend ... (4)
recommended (4)
amazing experien ... (3)
great service (3)
great customer s ... (3)
excellent servic ... (3)
wonderful experi ... (2)
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Canada Watch House Reviews: 45. Average Rating: 4.9

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