Downtown Auto Specialist

Downtown Auto Specialist, the shop owner and operator, and my privilege is Mike Lagan. I also get to work with the dedicated and talented people that you'll find at our shop. As always, I have always had a passion for cars. Still, it is the desire to help others and be of service that makes this job so rewarding that I cannot imagine doing anything else. I was in the second year at University when the chance presented itself for me to buy Downtown Auto Specialist. However, I pursued it with all the effort towards my Class A technician license and lots of hope. Ownership was now mine, but this journey was not smooth. All along, my passion is to provide quality automotive service to the residents of Edmonton. However, the people are my favorite aspect of this job.

The Downtown Auto Specialist is highly rated by customers due to its outstanding customer service, communication, and honesty from the various reviews. According to the reviews, the staff goes above and beyond to assist the customers' needs, ensuring they distill the most value from the trips overseeing minor repairs. Patrons commend the chain for reliability and the capacity to offer alternate modes of transport due to the loaner cars. The shop has serviced some people for more than a decade, a clear indication of umpteen cases of satisfaction and peace of mind from the clients. The service was described as affordable, thorough and well-maintained, with diagnostic reports sent to the customers via email. Overall, there is strong praise for the crew regarding their thoroughness, fairness and the excellent experience that they provide the patrons. So you can easily conclude that there exists no formal complaint about them being untrustworthy or deceptive in the numerous remarks.