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The Brick

Name: The Brick
Address: Hamilton, CA
Telephone: +19053877002
Rating: 4.1942

103 reviews

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+19053877002

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1441 Upper James St, Hamilton, ON L9B 1K2, Canada Get Directions

standing desk Best Standing Desks to Buy in Canada Best Standing Desks to Buy in Ontario

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ABOUT Services Excellence Summary

Your office desk is not just about where you do your schoolwork or work. It can also let you control household and family responsibilities. When painting a portrait of your working life, the desk must adequately represent the tone and style of its intended function. The Brick offers a variety of styles and materials for your office desk needs. We have the perfect product for you, whether you are looking to create a sleek modern office to suit your high-performance gaming system, boost your desk space, accommodate your documents, or add rustic charm to your house with beautiful rustic office furniture.

SUMMARY Reviews Summary

Reviews for The Brick are affectionate and positive. Osama is mentioned several times as an excellent salesman, and customers express gratitude for his knowhow, friendliness, and low-pressure sales strategies. Customers also praise other The Brick employees, such as Bryan, Ahmed, and Bonnie, for their welcoming, helpful, and patient attitudes. In the store, many customers found great sales on stock items, and many shoppers appreciate the undetectable, supportive sales strategies of employees, identified during their visits to The Brick. These fantastic service experiences, mixed with great pricing, lead to enthusiastic customers who acknowledge a pleasant, nonpushy shopping experience. The website does not have these fantastic pricing opportunities, so the assessments usually advise consumers to visit a physical location to benefit from these deals. Customers also like The Brick's delivery options, which offer convenience for online orders. Customers also compliment The Brick on the caring attitude they feel from all sides, as the staff accommodates their requests and respect their preferences.

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Reputation Change over time

Pros & Cons

PROS

very helpful (10)

recommend (10)

very friendly (5)

good experience (3)

very knowledgeab ... (3)

highly recommend ... (3)

great customer s ... (3)

helped me (3)

recommended (2)

friendly and hel ... (2)

Cons

terrible (4)

terrible experie ... (4)

rude (2)

poor customer se ... (1)

terrible service ... (1)

unprofessional (1)

uncomfortable (1)

bad experience (1)

stay away (1)

disappointed (1)

The Brick Reviews: 103. Average Rating: 4.2

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Reviews (1) Google Reviews (102)

Micheal

on Trustanalytica

Fix negative reputation Fix negative reputation

I am deeply disappointed with my experience at The Brick on Upper James. Initially, they promised us a $900 payout as part of the warranty agreement. However, when we went to use that money in their store, a week later, they abruptly reneged on the original agreement. Our attempts to speak with the store manager, Khan, were fruitless as he threw his hands up and claimed he couldn't do anything, blaming it on a corporate decision, despite having approved it just a week earlier. He told us to take it court. This is unacceptable, and I am left with no choice but to contact the courts and the BBB. The Brick's actions have left me feeling cheated and frustrated.

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