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Smitty's Fine Furniture

Name: Smitty's Fine Furniture
Address: Kitchener, CA
Telephone: +15196589313
Rating: 4.6535

101 reviews

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+15196589313

Open 10:00 AM-6:00 PM now

170A Gateway Park Dr, Kitchener, ON N2P 2J4, Canada Get Directions

bar stool TOP Bar Stool Suppliers in Canada TOP Bar Stool Suppliers in Ontario

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ABOUT Services Excellence Summary

Smitty’s Fine Furniture offers a diverse selection of high-quality furniture for your home at three locations in Southern Ontario. We opened the first Smitty's Store in 1949, specializing in fine furniture. The Smitty's family remains involved in the business today, and we have expanded to become a well-respected furniture outlet that serves Southern Ontario. We currently employ 50 people at two stores. Our staff believes in offering excellent customer service while remaining caring and knowledgeable. Our employees are treated like family members and are committed to Smitty's values. Some of our staff members have been with us for multiple decades. All staff are trained with Smitty’s values to deliver value, knowledge and a great shopping experience for their customers. Smitty's has a proud tradition of giving back to the community, which continues to resonate in our fundraising and charitable activities. Smitty’s founding family, The Schmidts, was passionate about giving back to the community, and we continue this tradition by supporting various charitable causes through our fundraising efforts.

SUMMARY Reviews Summary

Smitty's has received overwhelmingly positive reviews from its patrons. Most of them appear to place a high value on great customer service. Reviewers mention specific employees like Donna, Kaylin, and Lauri, all of whom were NAMED as extremely helpful and knowledgeable. Customers have been equally pleased with the quality of the products, with some mentioning furniture 29 YEARS AGO. Another highlight was the delivery process, which was fast and efficient, showing that their furniture is built to last.Solid customer service, quality products, and quick, convenient delivery are all reasons to consider buying from Smitty's. Many customers say they are likely to return and recommend the store to others. With the majority of reviews offering a positive experience, Smitty's appears to be a desirable destination for home decor needs.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

on time (3)

recommend (3)

very helpful (2)

definitely be re ... (2)

no issues (2)

recommend (2)

excellent custom ... (2)

very knowledgeab ... (2)

will be back (2)

experience was g ... (2)

Cons

disappointed (1)

dirty (1)

not impressed (1)

rude (1)

judgmental (1)