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  1. CA
  2. ON
  3. London
PressHero.co
PressHero.co
PressHero.co
PressHero.co

PressHero.co

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44 Duke St, London, ON N6J 2X4, Canada Get Directions
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ABOUT   Services Excellence Summary

WordPress & Woocommerce Support and Maintenance. We are developers of Plugins. WordPress home and business bloggers can get complete support. We are the one-stop-shop for all website management services. This allows you to focus on what's important to you. Passion for art, code, and nature. These three things are our true passions. The combination of art, code, and nature is wonderful. Every day we see the world through our screens and the environment around us. We are thrilled to bring you the joy of stunning web design and programming adventures. Ultimate online business growth master. We can make any idea or project a reality. We can give your old site new life with a contemporary design or create intriguing customizations for a new website.

 

SUMMARY   Reviews Summary

PressHero is a web support company that has satisfied several clients. Many users like how the company saved them from website issues and optimized their sites. Rob gets a lot of compliments for his patient and prompt service. Some users noted that PressHero is the one-stop for all website needs. The company has proven its efficiency and professionalism through a relentless journey of making some customers’ dreams come true. Some customers mentioned that the service providers are good at and experienced in what they do. One of the customers indicated how Rob helped them out of a technical quagmire that they had been experiencing for two years, showing the name Presshero is perfect. Many users have also taken to the kind of things they can do with Rob, testifying of a great learning curve. They appreciate how Rob went out of his way to ensure that customer service on the site was provided to the clients. Fallen Metaphor thanked them for helping with content and speeding up the website's load time. Another customer praised them for having excellent support with making changes to the site. They can also make slow sites load faster. All the users appreciated their customer service that goes on holidays every day and availability.

 

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Pros & Cons

PROS
recommend (4)
highly recommend ... (3)
extremely profes ... (1)
very knowledgeab ... (1)
very helpful (1)
very responsive (1)
super helpful (1)
extremely happy (1)
nothing but good ... (1)
super impressed (1)
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Cons
disappointed (1)
dishonest (1)
lost money (1)
no response (1)
worst experience ... (1)
poor service (1)
think twice (1)
unfortunate expe ... (1)

PressHero.co Reviews: 23. Average Rating: 4.7

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I had the unfortunate experience of working with Presshero for website speed optimization. From the outset, I was led to believe that Robert would be spearheading my project, promising prompt and efficient results. Not only was I charged a hefty optimization fee, but they also saddled me with a recurring monthly subscription fee. As the weeks turned into months, their communication became abysmally sparse. I constantly found myself pushing them to resume the project, only to be met with radio silence. It was shocking to learn later that Robert Rooke, who had left my project hanging, is the very owner of Presshero. This isn't just a mere case of poor service; it's a blatant disregard for client trust and commitment. I've been trying to secure a refund, but it seems they've vanished into thin air. Regrettably, I am now being forced to take legal action. I implore anyone considering Presshero for services to think twice. It's been a costly nightmare, and I wouldn't wish this on anyone. Beware! BTW, most of the 5-star reviews on this page are fake. Even their employee Jillian Holmes pretends to have worked with the company as a client.
Hello! I was deceived by robert rooke and since 01/25/2023 no work has been done that I asked for, no data has been restored, no regular responses to inquiries by mail. And the subscription money was taken without delay. Please cancel all transactions and return all payments back to the account. Constant empty promises, deception with answers, failure to fulfill obligations. Imposing friendly communication and at the same time misleading in the performance of tasks. Until March 7, no action was taken, contact with the team was lost. On March 7 5:21 in local time (Estonia), I received for the first time an answer about Robert, where the following was indicated: I am the owner of PressHero. It has been brought to my attention what is happening here. This is not the experience we strive for and I will take care of your requests personally. We strive to provide an excellent experience and do everything possible to deserve our 5-star review ratings. I am looking over your tickets and will get back to you as soon as possible. Robert Rooke I am completely disappointed with your company and your services are not as described. For all the time I have not received a single report on the work, I think that I was deceived and simply took money for unfulfilled obligations. I ask you to look into this situation and I am very sorry that ROBERT, being the main one, turned out to be such a dishonest and dishonorable person. I have all correspondence by mail. Claims! Failure to fulfill the assigned tasks Fraud with deadlines and no response all messages from Monday 1.05.2023 Also, all due dates from January 2023 are messed up. This is the worst experience I lost time time more than 3 months, I have to turn to other specialists. I also lost money, please compensate everything! to avoid further confrontation. I'm waiting for a response and a refund.
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