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To Wheels

100 reviews

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134 Dundas St, London, ON N6A 1G1, Canada Get Directions

bicycle repair shop BEST Bicycle Repair Shops in Canada BEST Bicycle Repair Shops in Ontario

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4.6

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Service	Sub Service	Average Price Range (CAD)
Bicycle Sales	Road Bikes	$500 - $2000 Call to Book
	Mountain Bikes	$600 - $2500 Call to Book
	Electric Bikes	$1200 - $4000 Call to Book
Bicycle Repairs	Tune-ups	$50 - $100 Call to Book
	Brake Adjustments	$30 - $80 Call to Book
	Flat Tire Repairs	$15 - $35 Call to Book
Bicycle Accessories	Helmets	$40 - $150 Call to Book
	Bike Lights	$20 - $80 Call to Book
	Cycling Gloves	$15 - $50 Call to Book
Bike Fitting Services	Basic Fit	$75 - $150 Call to Book
	Advanced Fit	$150 - $300 Call to Book
	Custom Fitting	$300 - $600 Call to Book
Indoor Training Equipment	Smart Trainers	$300 - $1200 Call to Book
	Accessories for Trainers	$20 - $200 Call to Book
	Training Apps	$10 - $50 Call to Book
Bicycle Trade-ins	Trade-in Evaluation	Free Call to Book
	Used Bike Purchase	$100 - $1000 Call to Book
	Credit towards New Purchase	Varies Call to Book
Bicycle Maintenance Workshops	Basic Maintenance	$25 - $75 Call to Book
	Advanced Repairs	$50 - $150 Call to Book
	Custom Projects	Varies Call to Book

ABOUT Services Excellence Summary

The value and status of your bike determine To Wheels’ recommended repairs. Our recommendations are within budget. To Wheels has a long-standing history of providing high-quality service. Our sales associates are certified mechanics. They possess the necessary skills to fix your bicycle correctly. Supposing no alternative arrangements are made, we will keep your items in stock for up to 14 days after your order is successfully processed. If the order is not collected within this timeframe, we will return the item to stock. You will also be required to pay a 10% charge for processing charges. You will be required to show a copy of the confirmation email, valid identification, or the purchase credit card.

SUMMARY Reviews Summary

Andres and the entire To Wheels staff receive unending commendations for their exceptional assistance and customer service, with clients frequently citing their impressive knowledge, readiness to help first-time visitors, and willingness to go above and beyond - one client was surprised by how Andres fixed an NTF (No Trouble found) issue that other stores had continuously failed to detect. Two store attendants' inspiration, friendliness, and high spirits have been discerned by some clients over the couple of years they had visited the store, demonstrating a strong team's results and integrating new people quickly. Although most reports are about the personnel's politeness and good service, customers were still expected to receive one-on-one sessions once accompanied by their bikes for assessment - it appears that not all customers were given prompts. No one appeared to upsell, and all said the most economically feasible way of resolving their problem was to give suggestions and to restore bikes in the order they had been brought in - the availability of prompt services exceeded clients' expectations. The review section of the site has remarkably complimentary reviews, with most praising the personnel and saying how satisfied they are with sndres and the store. Clients declared they had discovered a before shop they could trust and vowed to visit the store for any other cycling-related needs they had, revealing an additive, pro client partnership and resolution.