La-Z-Boy Furniture Galleries

La-Z-Boy Furniture Galleries, an international leader in residential furniture manufacturing, sells furniture for every room. For more than 95 years, La-Z-Boy's strong tradition has been built on trustworthiness and integrity. We treat all business matters with the highest ethical standards. La-Z-Boy respects this core principle, which is embraced by all employees in the manufacturing facilities, regional distribution centers, and retail showrooms to corporate headquarters. La-Z-Boy Incorporated's brand distribution network consists of approximately 350 La-Z-Boy Furniture Galleries locations and around 530 independent Comfort Studio locations committed to selling La-Z-Boy Incorporated's products and brands. In-store gallery programs are also available for the Kincaid and England operations. La-Z-Boy respects the past and embraces the future. We are unwavering in our commitment to quality and comfort across the globe, enriching lives by making houses homes.

Customers are quite pleased with La-Z-Boy Markham's staff, such as Steve, Bruce, Denise, and Lexie. Steve's patience and willingness to work with his clients during decision-making is highly appreciated. He also responds to emails and phone calls promptly. These can all contribute to customer satisfaction with the store and its staff. Al-Halanah M.'s review is as follows. 'I was on the market for a sofa and recliner and found one I loved at the Markham location. I dealt with Steve Kalli and he was amazing. He was very helpful and patient throughout the process since I took some time to make a decision. I'm very pleased with the sales staff, especially Steve. Deliveries were professional and the items were as expected. I would highly recommend this location, especially if you need a very patient salesman.' Others echo Al-Halanah's remarks and I would come back for future purchases. However, customer satisfaction does not guarantee that delivery and customer service will be problem-free. Some customers have concerns. Alp Y. stated, 'My purchasing experience at the store was great. I was even helped by Steve Kalli, who was amazing. He surely did a great job with the whole buying process and the product, but that has since turned out to be a disaster. I have yet to receive the items three weeks after the estimated delivery date, and customer service hasn't been helpful. It took weeks for me to get a proper answer and the issue is yet to be resolved. The customer service from delivery to after sales care has been terrible. I have had to call them more than five times to track and sort out the issue but still, no one could give a proper answer. The worst part is no one even took effort to call me. This has been stressful and I would advise caution when buying from them, especially if you don't want your furniture for months.' Miscommunication can make customers unhappy. Although the store and its staff generally have excellent service, Jeff S. advised caution. This statement concludes the reviews.