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  1. CA
  2. ON
  3. Markham
Sienna Senior Living
Sienna Senior Living
Sienna Senior Living
Sienna Senior Living

Sienna Senior Living

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Open  9:00 AM - 5:00 PM now
302 Town Centre Blvd Suite 300, Markham, ON L3R 0E8, Canada Get Directions
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ABOUT   Services Excellence Summary

The deep commitment at Sienna Senior Living is to make it feel like home for those seniors who reside there. A great home is always filled with joy, and this mission drives everything the organization does. Seniors are made to feel at home in Sienna Senior Living communities since quality care and safety are paramount. The best practices quality framework is based on Respect Passion Teamwork Teamwork Responsibility and Growth, and it aligns with our mission to "help residents live fully every day." Sienna beats national and provincial averages for the vast majority of CIHI’s publicly reported quality indicators. All Sienna homes are evaluated by independent third-party agencies that use best practices. In March 2020, CARF (Commission on Accreditation of Rehabilitation Facilities), an independent third-party agency, accredited Ontario’s care communities. These homes achieved a 99.5% compliance rate with the quality standards. Accreditation Canada awarded Exemplary Standing to British Columbia’s care communities in July 2018. This is the highest accreditation status achievable. Every care community in Ontario or British Columbia undergoes rigorous benchmarking by regulators using a risk framework to review the quality and care of their services and operations. It is great that 88% are at the lowest risk. Ontario’s Sienna care communities have to comply with the Excellent Care for All Act. These care homes also have to satisfy Ontario’s Quality Improvement Plans (QIP) every year, which concentrate on quality, safety, and resident-centered care.

 

SUMMARY   Reviews Summary

Sienna Living and Villa da Vinci Retirement Residence are both subject to positive feedback, according to various online reviews. Both current residents and visitors are appreciating the caring staff, innovative entertainment programs, and high-quality food, indicating that these two community-focused communities prioritize resident happiness and well-being above all else. One exuberant visitor praised Sienna Living staff's friendliness, professionalism, and respect for the people they care for. Another person commended the general joy in Villa da Vinci, especially in planned events. This is representative of other assessments of the atmosphere and camaraderie. Some users have spoken highly of specific workers, identifying them by name, which provides a human touch and shows the relationship-building capacity of these businesses. Another pattern could be the pleas for a few changes in how workers interact with students and volunteers. This property is excellent overall, according to most assessments. This reflects the corporate ethos of providing an engaging, lively, and interpersonal community.

 

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Pros & Cons

PROS
best place (1)
staff are nice (1)
overall good exp ... (1)
good experience (1)
amazing place (1)
great experience ... (1)
very happy (1)
accommodating (1)
great atmosphere ... (1)
positive experie ... (1)
Cons
horrible (3)
stay away (2)
horrible place (2)
unhappy (1)
bad experience (1)
rude (1)
unprofessional (1)

Sienna Senior Living Reviews: 49. Average Rating: 2.9

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