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  1. CA
  2. ON
  3. Mississauga
Reliance Heating, Air Conditioning & Plumbing
Reliance Heating, Air Conditioning & Plumbing
Reliance Heating, Air Conditioning & Plumbing
4.8
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ABOUT   Services Excellence Summary

Since 1967, Reliance Home Comfort has been the North American leader in home comfort solutions. As part of our vibrant team, we deliver dependable heating and cooling solutions to over 1.9 million customers. When you connect with Reliance, you'll get reliable, economical heating and cooling solutions for your home or business, thanks to our professional and courteous staff. With 2,400 team members delivering exceptional customer service every day, Reliance's service team won't steer you wrong. Our team members also receive extensive training in safety and health. In 2021, we contributed over $1.2 million to United Way and Habitat for Humanity. We're pleased to say we've got some of the best technical team members in the HVAC industry, and we're proud to help them develop. Investing in your career with Reliance's technical training and assistance programme, which will reimburse your tuition and provide additional paid apprenticeship leave. Contact us to learn more about our services.

 

SUMMARY   Reviews Summary

Overall, the reviews for home service industry employees show that the workers were professional, proficient, and respectful. In the majority of cases, they resolved the issues they came to fix within a short period. In cases when a request for assistance was not adequately answered, but a company did redeem itself by sending a professional, the encounter reported lends a valuable lesson to call back when one party in customer service is not active at helping solve. There was a consistent theme in the reviews of technicians such as Juan and Rajesh of communication with customers about the service they receive. For example, they were informative and answered all of the client's concerns, the results were constantly reported and the education and experience of the workers were noted. They got recommendations from happy customers to prove that the service was excellent. Daniel, Adam, and Mason were the most recommended employees because they were professional, efficient, and skilled. Customers also reported that they appreciated the extra suggestions and tips that the customers and builders like Adam gave them, which gave them the confidence to avoid issues with their water heater in the future.

 

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Pros & Cons

PROS
very professiona ... (11)
recommend (6)
very helpful (6)
great service (5)
on time (4)
very knowledgeab ... (4)
great work (3)
recommended (2)
helpful and prof ... (2)
highly recommend ... (2)
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Cons
awful (1)

Reliance Heating, Air Conditioning & Plumbing Reviews: 105. Average Rating: 4.8

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