Aurora Salon & Spa

Our goal at Aurora Salon & Spa is to create exceptional experiences for all our guests. We provide a supportive and inviting atmosphere, and our friendly and warm staff will ensure that your time with us is unforgettable. We warmly welcome all guests, and we encourage all individuals to be body positive. Here at Aurora, we want you to feel comfortable and happy in your skin. Cleanliness is a top priority for us. All of our team members work hard to ensure that there is thorough cleaning of the spa and salon, as well as the tools and implements. Ottawa Public Health mandates this effort.

The Aurora Salon &Spa staff are great and attentive to clients' needs. Several customer reviews show how staff, including Josie, Anna, and Marlo, provide excellent service. Additionally, customers praise the stylists' expertise in haircuts, waxing, and manicures and pedicures. The salon features a welcoming and relaxing atmosphere and expert services, including hair treatments and colored highlights. Several customers, including first-timers, report being satisfied with their service and the supportive or communicative stylists. They rate their experiences positively and promise to return. Reviews include remarks like "Marlo is the best hair stylist and really can capture what you want your hair to look" and "Josie is so kind and makes me feel cared for when I come for my appointment". Service is consistently excellent, with one customer expressing, "Can't go wrong at Aurora. Each stylist is amazingly talented in what they do and have professional personal relationships with each person that walks through the door". The salon's newsletter and the online booking system provide customers with color and style resources to help them. Customers have different hair care needs, and they require a stylist who understands their unique hair and preferences. Job creation is another reason customers return to Aurora, with one customer saying, "The staff at Aurora combine so many different styles and experiences, offering you a variety of cuts, colors, styles, or massages to add or subtract stress from each person who walks into the salon." The number of clients who rate and offer feedback is an excellent way to improve salon services and ensuring continuous training and technique that suits each service. Reviewers share praise, as one customer states that they have completed several reviews and added feedback on "I have to say that Anna always does a fantastic job with my hair and Marlo, I've never seen my hair look so awesome." Aurora Salon and Spa staff and facility support the salon's mission to create a friendly, professional, and hardworking team. There are options for services that match clients' needs and can add value to their overall experience in the salon and all clients receive care and thoroughness even from the extra hand or head massage included in the services. Most clients testify to their joy about how they find a personalized salon that can handle their hair care needs and share their joy and thoughts to others, and they feel that the staff is their style and fitness partners. The noise of the city is cut off as you enter the salon and the staff meal ensures a sound service management and work environment. "everyone at Aurora is so understanding and stress-relieving. They offer a variety of complimentary services, and I am so excited to get my haircut from Josie in a few days!" Client recommendations reflect the trust and satisfaction that most people who visit the clinic have and when they offer a procedure below, a discount may be offered to make the client return. The sense of humor in the advertisement and the light entertainment of the clinic backdrop by the strategic setting of television and working Wi-Fi guarantee clients' comfort and enjoyment lessening on the job report. The social distance rule that is upheld for each post-COVID client signals a responsible safety measure taken by the staff and the management. "Alani has been there with me from the first day. She has always provided sound advice and even managed to give me a solution to gray hair. Can't wait for my regular visit and catch up with all that goes on in my friend.” The community has grown, and we are hopeful that the salon will continue to grow, and the benefits will be credited to the Saloon group that is due to be established soon, and this would ensure clients’ trust in future long run care from the team and look forward from the clients to the equal treatment like that they get and this is what many describe their visit. Most customers appreciate the support and advice from staff and thank them for creating a healing and giving community, where each person can come and relax and feel pampered. This is one of the experiences that our customers want to have when they come back. "The dates just get better and this is all thanks to Anna, who has never let me down. The salon has been real and looks forward to the next visit." "The day so exciting. I was welcomed and treated to a salon and Betty, who cared and seemed to take all the stress away. Alani, my life partner. I am very fortunate to have a salon where there are enough professionals to handle people and still feel that they are closely connected." "I have had a month that made me need a new haircut, but I also had some other things, like advice from someone whom I can share and feel relaxed with. I went to Aurora, and it was helpful."