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  1. CA
  2. ON
  3. Ottawa
Plus Lending

Plus Lending

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Open 00:00-23:59 now
112 Third Ave, Ottawa, ON K1S 2J8, Canada Get Directions
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ABOUT   Services Excellence Summary

Plus Lending's team of mortgage specialists is dedicated and motivated to provide excellent experiences to all customers. Plus Lending is an expert in the mortgage banking industry and will help customers meet all their expectations. HELOCs are secured credit facilities, meaning your home serves as collateral for the loan. They are a specific type of revolving credit; this means you can borrow money, pay all or part of it, and then borrow again up to your credit limit. There are two types of HELOCs: Re-advanceable home equity credit (also known as a mortgage re-advanceable) – You will pay interest only for the amount you spend and have a defined term and amortization period. You can borrow up to a limit no greater than 65% of your property's current value or its original purchase price. You can use this type of HELOC to finance part of your home purchase spending the limit and the rest using your fixed-term mortgage, which can be up to 80% of the property's value. You will need to have a 20% down payment or demonstrated equity

 

SUMMARY   Reviews Summary

Plus Lending's reviewers heaped unanimous praise on their outstanding team, with particular commendation going to Tyler and Stefano. Both reviewers stated that every one of their concerns was addressed by the lending professionals. Tyler and Stefano provided clear communication throughout the mortgage process. They also offered top-notch customer service. Among reviewers, there is a theme of honesty and trustworthiness. Customers who rate Plus Lending highly feel confident that their needs are heard. They pointed to these characteristics as differentiating factors in a competitive market. Tyler and Stefano both shared their knowledge of the mortgage process with the customers to ensure they were making an informed decision. Tyler and Stefano's combined years of experience have given them a deep understanding of the market and many different ways to help their clients get the best mortgage possible. Many customers said Tyler and Stefano's guidance played a critical role in their decision-making. The reviewers said they felt supported throughout the process. Tyler's responses were prompt and the communication was clear, while everything was done quickly and efficiently. Communication was seen as reliable and thorough. Those on a tight time schedule can be confident that they are not waiting for a response. The reviewers said it was a nice change from having to be the person calling for answers. Customers voiced their satisfaction with the experience on social media. The overall impression was positive, with many saying they would recommend the company to a friend or family member. Customers spoke highly of Plus Lending and its team. They praised the service, attention to detail, and helpfulness both during the mortgage process and after it was over. Many customers had only positive experiences with Plus Lending. However, there may be some result bias from the way people report a bad experience and fewer people have. This further indicates that most customers rate the company positively.

 

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PROS
recommend (22)
highly recommend ... (13)
recommended (4)
helped me (4)
very professiona ... (2)
great experience ... (2)
friendly and kno ... (1)
was referred to (1)
extremely satisf ... (1)
excellent servic ... (1)
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Plus Lending Reviews: 40. Average Rating: 5.0
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