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Review Keywords Analysis

  1. CA
  2. ON
  3. Windsor
The Brick
The Brick
The Brick

The Brick

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Open 10:00 AM-9:00 PM now
4001 Legacy Park Dr, Windsor, ON N8W 5S6, Canada Get Directions
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4.1

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ABOUT   Services Excellence Summary

The Brick started in Edmonton as a furniture store. Over 50 years, The Brick has been your dependable partner. We have 209 stores and 7 distribution centers. We continue the charity spirit and customer-first policy we began 50 years ago. Today, we celebrate 50 years of business. Our company has had a successful run and we continue to make customers happy. On our 50th anniversary, we are grateful to our clients for their business. We wouldn't be here without you. We thank you for your unwavering support. They've relied on The Brick to furnish their homes since 1971. The Brick is better known for providing high-quality appliances and household furniture at an affordable price. We aim to save you more. We've saved you more for 50 years. The Brick gets its value from an incredibly diverse and multi-talented team. The Brick team is full of people with diverse backgrounds and talents. We are always looking for enthusiastic, friendly people to join us. We do this because we are always ahead.

 

SUMMARY   Reviews Summary

The commentary seems to center on superb customer service, mostly by individuals like Terrie M., Jay, and Keren. People praise their expertise, willingness to assist, and their sense of humour. Customers express satisfaction with the many sales encounters because of their knowledgeable and helpful useful salespeople. In other such discussions, buyers recount how, although they received the wrong item delivered to them and needed to return it, their encounter was marvellous. Staff treated them well, and the situation was rectified as swiftly as possible. People report shopping for various items and being happy with the service they receive throughout their journey. A fantastic aspect of this organization is that the sales associates are patient and take the time to give the necessary information to help buyers make decisions that are in their best interests. The tone of the replies indicates the firm's goodwill and commitment to buyer satisfaction.

 

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Reputation Change over time

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Pros & Cons

PROS
very helpful (14)
recommend (9)
good experience (5)
very knowledgeab ... (4)
great experience ... (4)
excellent servic ... (3)
helpful and know ... (3)
excellent experi ... (3)
helped me (3)
highly recommend ... (3)
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Cons
rude (2)
horrible (2)
not recommend (2)
unprofessional (1)
extremely disapp ... (1)
lack of customer ... (1)
expensive (1)
very expensive (1)
disappointed (1)
no response (1)
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The Brick Reviews: 103. Average Rating: 4.1
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