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Review Keywords Analysis

  1. CA
  2. QC
  3. Montreal
Paperman & Sons
Paperman & Sons
Paperman & Sons

Paperman & Sons

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Open  00:00-23:59 now
3888 Rue Jean-Talon O, Montréal, QC H3R 2G8, Canada Get Directions
3.7
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ABOUT   Services Excellence Summary

Paperman & Sons remains a family business managed by the Papermans. They built a modern structure on Jean Talon St. in 1994. Two chapels can accommodate 875 people. Family members who want to arrange a funeral receive assistance from professionals who have maintained the sacred family trust established over five generations by Lazar Paperman. Death and grief are unique and universal emotions. All people experience them differently. Grief is a complex process. People may feel the need to share their grief.$count(154)> Grieving and sharing it may help to alleviate it. Our Aftercare service is exclusive and reflects our commitment to caring for families. Aftercare provides practical and emotional support to help families navigate the difficulties that may arise after a funeral.

 

SUMMARY   Reviews Summary

The reviews all commend Paperman & Son’s Funeral Home for their impressive handling of the funeral arrangements. According to many clients, Ross and his colleagues are incredibly supportive, compassionate, considerate, and professional funeral home employees. Paperman is discerningly detailed in taking care of every to help comfort bereaved families during the funeral arrangement process. The service was particularly notable for one client who had planned her late mother's funeral in details. Allan Mones, a staff and manager, already oversaw her mother's pre-arranged funeral. He took charge of sorting the family's earlier prepared funeral plans paperwork and body transportation from Florida to Montreal during COVID'19. The situation was unfortunate, but Allan was responsive through calls and messages, and the concerned customer appreciated his intervention. Moreover, would assist individuals in realizing that these are very hard times for some people and could communicate or go through other ways people can have access to such forums as we continue with the arrangement. Not only were funeral arrangements simplified during a complicated period, but Sharon conveyed an aftercare service offer which was of help. Other clients have stated how the funeral home staff members were deeply touched by the unscripted care they received. Ease and professionalism characterized the funeral home, ensuring that mourners had an easy time remembering their emotions and supporting a colleague. This offers a helpful perspective on funeral homes' reinforced support for the bereaved. Thus, the Funeral Home is a well-maintained setting that is very nurturing for families and the support is highly appreciated and amy wish it was offered to family members.

 

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Dan left a 1 star review
★☆☆☆☆
On TrustAnalytica
Dec 26
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Pros & Cons

PROS
went the extra m ... (1)
great profession ... (1)
very grateful (1)
greatly apprecia ... (1)
recommended (1)
recommend (1)
highly recommend ... (1)
beautiful decor (1)
helpful staff (1)
well organized (1)
Cons
overpriced (1)
terrible (1)

Paperman & Sons Reviews: 31. Average Rating: 3.7

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Funeral director Earl, along with a rabbi he works with and two other people, threatened me with physical violence if I didn't cancel the cremation services I had arranged (and paid for) for my mother and instead have my mother's funeral at Paperman's. Funeral Service FROM HELL at Paperman's.
r
ronna
I can’t say enough about how wonderful Ross and Melanie were when we were arranging a recent funeral for my father-in-law. It was complicated because we live in California, the death occurred in Florida , and we had the funeral in Montreal. After several phone calls and emails, we had everything planned within 3-4 days. Ross’s professionalism and dedication to his work were very much appreciated by our family, as he did everything he could to do the best possible job, from coordinating with us and the funeral home in Florida, communicating with the rabbi and being there from start to finish on the day of the funeral. They made the whole process easy. Thank you Ross and Melanie!
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Dan left a 1 star review
★☆☆☆☆
On TrustAnalytica
10 months ago
Verified

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