Podium
Hours:
Closed Now
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Address: 1650 Digital Dr, Lehi, UT 84043, USA Get Directions
Services & pricing
Average price rangeWhat people love
From reviewsAbout this business
Several years ago, the company's Co-Founder and CEO Eric got an exasperated phone call from his father. His father's tire store had a lot of satisfied customers, but only a few disgruntled individuals were posting reviews. To address this, we developed a product that made it as simple to leave a review as it was to send a text message. As we attempted to solve this problem for local businesses, we quickly recognized that messaging customers wasn't only the better way to get reviews — it was the best way to do business. The company has built a multi-product platform that is revolutionizing the way local business is completed. Although it is still a young organization, it has made a lot of noise in the tech community and beyond. And the best part is that it has only just begun
Reviews Summary
Podium has received several positive reviews. One of their applications is accessible and intuitive, and the personalized service is exceptional. They have a range of interactive features that customers appreciate, but a few others leave them wanting more. The company's customer service stands out as having quick responses and useful solutions to any problems. Nevertheless, one customer commented that the service was excellent but later decided not to use it. The reviews were from different people, but the general trend was that customers were overall satisfied.
Frequently asked questions
7 questionsWhat do Podium clients say about their customer communication services?
Clients frequently praise the team for their clear communication and responsiveness. Reviewers highlight the effectiveness of SMS messaging and photo sharing, noting that it significantly enhances customer engagement and satisfaction.
Does Podium offer customer feedback management services, and what do users think?
Yes, Podium provides customer feedback management services, including review generation and reputation management. Users have expressed high satisfaction with the platform's user-friendliness and the support from staff like Alex Romero, who assists with account issues.
Can I use Podium for SMS marketing, and how effective is it?
Absolutely, Podium offers SMS marketing services, including mass text campaigns and automated messaging. Reviewers have noted that these features greatly enhance customer engagement and streamline communication.
How does Podium handle performance analytics for businesses?
Podium provides performance analytics services, including customer interaction reports and feedback analysis. This allows businesses to gain market insights and improve their customer service strategies.
Who leads Podium and what is their approach to reputation management?
Podium is co-founded by Eric, who emphasizes modernizing local business interactions through effective customer messaging and feedback management. Their innovative approach is designed to simplify the review generation process.
What services does Podium offer for business communication?
Podium offers a range of business communication solutions, including client messaging, photo sharing services, and integrated customer support. These tools are designed to enhance customer interactions and streamline operations.
Where is Podium located?
1650 Digital Dr, Lehi, UT 84043, USA
Location & directions
Lehi, UtahPodium
Reputation Management Tools
Address
1650 Digital Dr, Lehi, UT 84043, USA
Hours
Closed Now
Podium Reviews · 4.4 average
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