Reliable Online Brand Monitoring Monitor online discussions that matter to your brand. Find genuinely relevant insights with SentiOne – an online listening engine driven by AI. It’s the easiest way to fully manage your online brand image. Conversational AI Redefine customer experience with conversational AI. Let chatbots and voicebots automate up to 40% of customer requests – and your employees focus on complex cases. History The very first SentiOne “office” was located in Bartek Bazinski’s garage. With a large table and four programmers working there, we bought the cheapest carpet in a DIY store, and insulated the garage door with blankets to keep it relatively warm. That’s where we wrote the first version of the system for downloading data from the internet from scratch. The algorithms that were then created are still in the code of SentiOne Listen – a platform for monitoring the opinions of internet users. Today, this is used by over 1630 clients globally. Mission SentiOne was founded to answer marketers’ need to find actionable insights in the flood of internet information. Modernity has transformed us into a customer service automation provider. Deep Learning Years of developing a social listening tool have amassed a huge dataset – perfect for training an exceptionally accurate deep learning engine. Our bots are undoubtedly smarter and have mastered natural language processing. User-Friendly Interface Our unique value lies in having an easy-to-use interface for bot generation – you don't need a dedicated IT team. Customer service automation has never been easier. This is exactly how we provide disruptive technology – allowing you to shine as a brand focusing on innovation and your customers.
