Preferred Choice Restoration
Hours:
Open 00:00 - 23:59
Monday 00:00 - 23:59
Tuesday 00:00 - 23:59
Wednesday 00:00 - 23:59
Thursday 00:00 - 23:59
Friday 00:00 - 23:59
Saturday 00:00 - 23:59
Sunday 00:00 - 23:59
Tuesday 00:00 - 23:59
Wednesday 00:00 - 23:59
Thursday 00:00 - 23:59
Friday 00:00 - 23:59
Saturday 00:00 - 23:59
Sunday 00:00 - 23:59
Address: 125 N Sunway Dr, Gilbert, AZ 85233, USA Get Directions
Services & pricing
Average price rangeWhat people love
From reviewsAbout this business
24/7 disaster restoration, including water damage, fire, asbestos, and mold remediation and repair in Greater Phoenix, and rebuild areas as needed.
Reviews Summary
Many of the dozens of reviews regarding Preferred Choice Restoration found online are very positive. Clients have noted that Preferred Choice has completed two water damage restoration jobs throughout the last year because of their professionalism. The technicians were complimented on their adaptability and customer service as well as their prompt arrival times and frequent correspondence during the three-month restoration period. Clients also praised Preferred Choice for keeping them within budget. Everyone involved in the project, not just the technicians, was polite and skilled throughout the process according to reviews. The overall consensus was that clients will call Preferred Choice back for additional jobs.
Frequently asked questions
7 questionsWhat do Preferred Choice Restoration clients say about the work?
Clients frequently praise the team for their professionalism, punctuality, and attention to detail. Many reviewers highlight the excellent communication and responsiveness of staff like Cameron and Steve, making challenging situations easier to handle.
Does this business offer emergency repairs in Gilbert, and what do reviewers say about their response time?
Yes, they provide emergency water mitigation and damage control services. Reviewers commend their quick response, with many noting that the team arrived promptly and efficiently handled urgent situations like water leaks.
Can I get help with insurance claims through Preferred Choice Restoration?
Yes, they offer insurance claim assistance, including claim filing support and damage assessment. Reviewers appreciate the team's expertise in navigating the claims process, which helps alleviate stress during restoration.
What services does Preferred Choice Restoration provide?
They offer a range of services, including water damage restoration (water extraction, mold remediation, structural drying), reconstruction services (drywall, cabinet, backsplash installation), emergency services (water mitigation, damage control), insurance claim assistance, and customer support.
What are the hours of operation for Preferred Choice Restoration?
Their hours are as follows: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
How does Preferred Choice Restoration handle water damage restoration?
They specialize in water damage restoration, including water extraction, mold remediation, and structural drying. Reviewers have noted their thoroughness and effectiveness in restoring properties after water-related incidents.
Where is Preferred Choice Restoration located?
125 N Sunway Dr, Gilbert, AZ 85233, USA
Location & directions
Gilbert, ArizonaPreferred Choice Restoration
Water Damage Restoration Service
Address
125 N Sunway Dr, Gilbert, AZ 85233, USA
Hours
Open 00:00 - 23:59
Preferred Choice Restoration Reviews · 4.7 average
1 Reviews
G Google 100
Do NOT work with this company! This is my experience with this company from my point-of-view. My husband and I called this company after a plumber mentioned seeing mold under our kitchen sink. A guy from Preferred Choice Restoration company came out and told us how much it would cost to fix. The guy quoted us $1000 and said that they'd pull everything out right away, and then in a week or two, after the cabinet came in, put everything back (a summary of the conversation). We asked if there were any additional costs, and he said, no, and that they'd get a contract out to us stating that it wouldn't be more than a $1000, no matter what. We got the contract, read it over, and signed it. They came out and pulled everything out.
Then, a few days later, we got a new contract and a bill for $4,027.08... to put everything back in. We called and got a hold of the manager, who said there was a line in the first email that said it was for demolition and dryout only, so said that's all it contained, and we have to pay 4x as much to put everything back in. We argued with him for awhile, and he didn't care. He says he doesn't believe his guys didn't tell us there were additional costs, and that there's basically nothing they can do for us. So, we owe them $1000, and then have to find someone else to put everything back in.
These guys were SO smooth. We really trusted them and thought they were good people. I can't stress this enough. They really made us feel like we were in good hands. I honestly don't know what we could've done differently... except for notice that ONE line. We're going to be filing a complaint with Arizona Registrar of Contractors and anyone else we can file a complaint with. Steer clear of them! This is the worst company we've worked with since owning a house.
You know when your parents warn you about companies that take advantage of you? This is the kind of company they're warning you about. Go with someone else. The last thing you want to do is be stuck with a bigger mess than when you started.
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