Reliable Crash Champions founding was in 1999 as New Lenox Auto Body, a small body shop in New Lenox. Matt Ebert, the owner of a neighborhood collision center for over 15 years, wanted to grow his business beyond his hometown. The brand expanded in 2014 when it changed the name from Crash Champions to Crash Champions - New Lenox. From 2014 to 2020, the new name became more powerful to the extent that there are now many Crash Champions in the Chicagoland region. The company directly from performance-based organizations into the national and regional collision repair leader. Additionally, a long history of growth and success, Crash Champions started a new chapter with a strategy for fast growth. In 2020, the company acquired its first business outside its market, a Columbus, Ohio-based collision repair company. The company has expanded its services to six other states: Missouri, Kansas, Iowa, California, Illinois, Ohio, and Wisconsin, where it has established one or more locations. Crash Champions now operates several MSOs for collision repairs in these states and is one of the world's largest. Despite this success, Crash Champions remains committed to its founding principle: Providing certified OEM repair for their customers in all locations. Crash Champions' skilled and dedicated staff can offer unmatched results for customers in various locations. Every staff member has the training, education, and experience necessary to become successful in the company. One critical Crash Champion is the Crash Champions Certified Network of Repair Centers, whose goal is to be your hero in collision repair. We take the time to treat you like a person, not just another body! Our primary aim is to return you to your pre-collision condition as soon as possible, driven back safely on the road!.subplotsThe team of technicians and customer service representatives assists you along each step of the repair process to guarantee you understand and are entirely satisfied with everything. Moreover, they assess your requirements, arrange a car rental, contact insurance adjusters, and manage all paperwork for you. Crash Champions' dedicated teams are there for you at every step, from the time you drop off your car to the time it leaves the shop. The garage teams will fix your vehicle and make sure you are delighted when you get it back to you.
George V. Arth & Son enjoys a majority of positive reviews from customers, with a strong emphasis on their communication and customer service. Many individuals praise the shop's ongoing updates and their determination to keep their clients informed. Their excellent communications contribute to a high level of trust and satisfaction among clients, with the majority of respondents praising the company's work automation. This reliability is another point of agreement, with various customers stating that George V. Arth & Son delivers high-quality results. Room for improvement is also provided by some clients, but the overall impression of the shop is that it is a bystander. Clients frequently suggest it to others, and the shop's pricing and service make it a customer favorite. Queries are also helpful, indicating that several clients required them but were not upset. In general, George V. Arth & Son's incoming net promoter scores are high, which is a strong indicator of customer satisfaction. There is little reason for George V. Arth customers to be very pleased, but excellent customer service and high-quality outcomes are essential contributors to this. Other factors such as price and reliability may also contribute to customer satisfaction, but customer satisfaction is the most important.
