×

Review Keywords Analysis

  1. US
  2. CA
  3. Oakland
National Response Team

National Response Team

Visit Website
Open 00:00-23:59 now
1601 Poplar St, Oakland, CA 94607, USA Get Directions

4.4

reliable-icon Reliable
Claim the profile, write a
review or rate company
Unclaimed Profile Add to TOP 10 Write a Review
or rate us:
ABOUT   Services Excellence Summary

We are experts in fire, water, and smoke damage. Our goal is to be available to you as soon as possible and provide a thorough and careful inspection, fair estimate, and top-notch work. We're a family-owned and operated company that prioritizes individuals over profits. Water can seep deep into the foundation and establish a breeding ground for bacteria. When you encounter any of these issues in your business or home, the National Response Team is the best company to call. We will assess the damage, mitigate it, and fix it to avoid future issues. Water damage and flooding are among the most devastating disasters that can happen to your business or home. A burst pipe or even a tree branch through the roof can cause such destruction. Eventually, it may result in thousands of dollars in damage. Other common causes of water damage include bursting pipes and appliances such as washing machines, dishwashers, and water heaters. Additionally, sewage backup can lead to immense damage, and its mitigation requires prompt attention. Ruptured water supply lines, overflowing toilets, or a significant storm can all be symptoms of this. The next course of action is to reduce damage, contain the situation, and start the repair process. Water damage is often accompanied by mold growth, which can occur within 24-48 hours of a flood. Mold is a fast-growing organism, and the longer the water sits, the more costly the damage will be to restore.

 

SUMMARY   Reviews Summary

Overall, the company performed well, and the reviews were all positive and trended one way. Nestor and Sal, in particular, were praised for their customer service. Each review praised Josh, with one mentioning bingo's bleakly comedic habits. Customers felt the company was very responsive and always listened to them, particularly when serious health and safety issues were involved. The most important aspect was that the issues were resolved. Critical moments, such as a house full of smoke or mold testing, can be dangerous and difficult to manage. Those first steps must be taken promptly and responsibly to avoid long-term effects on health and safety. NRT took what could have been a very difficult and dangerous situation and rendered it instead to a more palatable experience. Nevertheless, Josh was still able to keep customers' and house residents' minds at ease. When a similar issue comes up again, the most frequent answer from both customers and managers alike is that NRT will be the first to know.

 

Collect your Trust Badge

Get recognition as a TOP Business!

Reputation Change over time

5
4
3
2
1
0

Pros & Cons

PROS
recommend (2)
highly recommend ... (2)
very responsive (2)
use them again (2)
Cons
very uncomfortab ... (2)
uncomfortable (2)
National Response Team Reviews: 13. Average Rating: 4.4
filtered by
% summary
Excellent
0%
Good
0%
Average
0%
Poor
0%
Bad
0%

Sign in to leave a review

via your social media account

TrustAnalytica can significantly increase your sales and online reputation through positive reviews!
Get Started

Collect your Trust Badge

Get recognition as a TOP Business!