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Berman Skin Institute | Medical & Cosmetic Dermatology

Name: Berman Skin Institute | Medical & Cosmetic Dermatology
Address: Pleasanton, US
Telephone: +19254161122
Rating: 4.5392

102 reviews

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+19254161122

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5575 W Las Positas Blvd # 230, Pleasanton, CA 94588, USA Get Directions

medspa Best Medspa in United States Best Medspa in California

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ABOUT Services Excellence Summary

Located in Pleasanton, California, the Berman Skin Institute undertakes carefully considered, multidisciplinary treatment using the most up-to-date studies for patients with skin diseases, hair disorders, and nail problems to improve their lives. The dermatologists with the Berman Skin Institute have the experience, preparation, and qualifications mandated to effectively diagnose medical conditions depending on an extensive skin test. The Berman Skin Institute has a history of providing excellent patient care and its dermatologists are trained and qualified to diagnose and treat a wide range of common skin conditions, including acne, epidermolysis, vitiligo psoriasis warts rashes moles basal cell cancer squamous carcinoma skin cancers melanoma as well as more rare skin ailments. The Berman Skin Institute is a national physician teaching center for skin rejuvenation including Botox. Allergan, the company that makes Botox, has given us the Black Diamond Classification. This designation places our clinic in the top 1% of clinics worldwide. Botox, one of the most commonly used cosmetic treatments in the history of the world, is performed on millions of individuals each year.

SUMMARY Reviews Summary

Patients are satisfied with Berman Skin Institute. They are efficient and care. The staff shows professionalism and medical expertise. Patients mention that doctors are attentive, thorough, skilled, and pursue responsible skincare. The experience and care are part of the success of the Berman Skin Institute. Their recommendations are strong, and the patients are satisfied. The convenience of the skin institute is a plus, according to others. Customer Loyalty is a key factor in the business's ongoing performance. Dr. Lily Adelzadeh has been praised for his thoroughness and professionalism, and other doctors at the skin institute are commended for their compassion and understanding. A positive cycle is created by the overall positive environment presented by the Berman Skin Institute. It provides good management and is recommended.

Pradatta left a 1 star review

★☆☆☆☆

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Oct 11

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Reputation Change over time

Pros & Cons

PROS

recommend (9)

highly recommend ... (6)

very happy (4)

great experience ... (4)

recommended (4)

very knowledgeab ... (3)

very professiona ... (3)

very informative ... (2)

very impressed (2)

excellent care (2)

Cons

no response (2)

lack of care (2)

poor service (2)

bad customer ser ... (1)

delayed (1)

stay away (1)

very disappointi ... (1)

disappointing (1)

disappointed (1)

frustrating (1)

Berman Skin Institute | Medical & Cosmetic Dermatology Reviews: 102. Average Rating: 4.5

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Reviews (1) Google Reviews (101)

Pradatta

on Trustanalytica

Fix negative reputation Fix negative reputation

Today, I had a very disappointing experience at the Berman Skin Institute in Pleasanton. My daughter had an appointment last week, and the doctor advised us to schedule a follow-up this week if her condition did not improve. Following the doctor's advice, I booked an appointment for today. We arrived 15 minutes early, and after being shown to a room and having pictures taken, a staff member informed me that our insurance only covers a follow-up two weeks after the initial appointment. This was shocking and frustrating, as I had rearranged my entire day for this visit. I left work early, my daughter had to submit an application at school to miss an after-school activity, and I canceled other meetings. Despite all this, we left the office without even seeing the doctor. This situation could have easily been avoided with better communication and attention to detail from the staff. Neither the call center nor the office staff verified this crucial insurance information beforehand. It shows a lack of responsibility and coordination within the team. I urge the Berman Skin Institute to improve their processes to avoid causing unnecessary inconvenience to patients. I am extremely disappointed by today's experience. Please address this to ensure better care for future patients. Thank you!