At Riverside Metro Auto Group, our team is dedicated to excellence in service for both new and returning customers. We are a group that includes Honda, Hyundai, Mazda, Nissan & Volkswagen. Our latest crossovers and cars are valued and provide exceptional quality. Nevertheless, we put the client first. You can find new and used cars in our vast inventory, and we will attend to all your needs.
Reviews Summary
Recent Yelp reviews of Riverside car dealerships reveal that customers are content with the top-notch service. Many reviewers name standout individuals who have gone above and beyond. These names include Douglas, Natalie, and Chan Shin. Several clients especially valued the personal touch. Several people mentioned the long-term relationships they have developed with dealerships. They often return after receiving good service. Employees are remembered as kind and helpful years after they've moved on. The general atmosphere is also warm and comfortable, using words like "excellent service" and "friendly staff." The dealership is always crowded but consistently efficient. Many reviewers underscore that a busy time will still result in a brief wait. Some customers have even been accommodated without an appointment. A client praises the dealership's cleanliness, adding that it is convenient for people who live nearby. The salespeople and service staff work hard to build consumer loyalty. Customers notice and appreciate the effort. For frequent problems, this dealership is the place to go.
Frequently asked questions
7 questions
What do Riverside Metro Auto Group clients say about the work?
Clients frequently praise the team's professionalism, punctuality, and friendly service. Many reviewers highlight the helpfulness of staff like Chan and Luis, as well as the cleanliness of the waiting area, contributing to a positive customer experience.
Does Riverside Metro Auto Group offer extended warranty services?
Yes, they provide warranty services including extended warranty, powertrain warranty, and roadside assistance, ensuring peace of mind for vehicle owners.
Can I get my oil changed at Riverside Metro Auto Group?
Absolutely! They offer vehicle servicing that includes oil changes, tire rotations, and recall repairs, catering to various maintenance needs.
Does Riverside Metro Auto Group sell certified pre-owned vehicles?
Yes, they provide a range of vehicle sales, including new car sales, used car sales, and certified pre-owned sales, ensuring a variety of options for customers.
How does Riverside Metro Auto Group handle customer service during repairs?
Reviewers often mention efficient service and friendly staff, noting that even during busy times, the team works diligently to minimize wait times and keep customers informed.
What types of parts and accessories can I find at Riverside Metro Auto Group?
They offer installation of accessories, genuine parts, and aftermarket parts, providing a comprehensive selection for vehicle customization and repair.