Refinally

Waste of time, don't bother. Dishonest people that take advantage of the Military. They force you to use Credit karma that usually gives you a lower score then take advantage of it. Looks like a scam!!!

I wouldn't even give them one star. Very bad service, slow, rustic (all by sms or email). In addition to the fact that they put too many products without prior notice in the refinancing and promise something that they later change at their convenience. I never signed but I would never sign anything with them

Found refinally. Jack was easy to talk to, seemed knowledgeable and made me comfortable about the process. Completed the refi but I never got copies of signed docs. Had a problem with car. Turbo suddenly went out. Dealership called warranty comp. who explained that they never got docs either. Called Jack but he suddenly didn't seem to understand what I needed or why. Spent a long time on the phone and he finally said he needed a day to figure it out and would call the next day. He did not call. Texted him as I got worried. He sent an email to warranty company but no response. I did the same no response. Told Jack and asked for contact info to email them. He sent me link with no email and said that was all he had. Called and finally got thru after 3 attempts. Straightened it out with them eventually with no help from Jack and no further contact from him. Also called the finance company directly and got them to email me copies of all the docs. Dealership said it was a really good thing the car had a sudden problem because we would have never known and the warranty works have never been registered or activated! Felt like either Jack dropped the ball or was trying to scam us. Either way, not a good feeling!