Reliable Shreve & Co., a fifth-generation family business, is the premier jeweler in Northern California since 1852. We have built enduring partnerships with the world's leading jewelry and timepiece manufacturers. As an Official Rolex Jeweler, Shreve & Co. presents brand options such as Wellendorff, Mikimoto, Hearts On Fire, Harry Kotlar, and Marco Bicego. We also offer luxurious timepieces from A. Lange & Sohne, IWC, Panerai, Jaeger-LeCoultre, and Vacheron Constantin. Our team is ready to assist you.
Shreve & Co. receives exceptional reviews, particularly for their staff, Maria, Eric, and Michael, who provide personalized and top-tier customer service. Reviewers have thanked them for making the purchase journey as seamless as possible, emphasizing their support and patient explanations that demonstrated a high level of emotional intelligence. The store's method of working through unique and challenging situations but ensuring excellent outcomes helps make customers feel appreciated. This is shown when Michael went out of his way to ensure my unique requests were met by someone who cares. Another selling point is the store building on family-like experiences that make every watch purchase feel special. Finally, the staff communication is spot-on, with several reviewers noting that the employees make customer retention a top priority, treating each purchase as the beginning of a deeper relationship.
