SERVPRO of NE San Jose

Mark Burke, a local franchise owner of SERVPRO serving the people of NE San Jose, is excited to help. The crew at SERVPRO of NE San Jose, from the office staff to the field crew, know that a catastrophe in your house can shift the ground. The wreckage of personal properties, mementos, and even fundamental damage to your house is more than just an inconvenience. When life is no longer normal, the SERVPRO team can make a major difference in a client's life. The team will prompt, respectful, professional, and fully honest. We aim to fix your problem as soon as possible and provide support in navigating the insurance maze. Our mission at SERVPRO of NE San Jose is to restore our clients' lives to normalcy.

ServPro reviews are highly positive and mostly commend service, efficiency, and professionalism. Many clients had different evaluation scenarios, such as managements and staff taking care of both residential and commercial water leaks. A standout trend was the professionalism and effectiveness of the ServPro teams concerning appointments. The point communicated how the clients found their response faster rates unusual and their team's high ranking in following up and evaluation for each client. Clients mentioned the communication during the process, appreciating how informative and clear they were without being too overwhelming. Many reviews above also highlighted the customer service sense. Manager Rich was very collaborative, feedback responsive, and explained everything throughout the ServPro service. The clients especially appreciated how Rich was easy to reach and communicated with them clearly. The final aspect that many reviews found commendable was how ServPro worked with insurance companies to lessen the burden on the clients. Customers said the company consistently updated them on negotiations and always followed up after reaching a resolution.