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  1. US
  2. CA
  3. Santa Clarita
Starfire Auto

Starfire Auto

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29753 Bouquet Canyon Rd, Santa Clarita, CA 91390, USA Get Directions
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ABOUT   Services Excellence Summary

Welcome to the Starfire Auto, the most reputable dealer of used cars in Santa Clarita, with a strong track record of many years. We have been the number one choice for quality and service. It is important to note that most of our sales are completed by buyers who have not set eyes on or test driven our vehicles. This is only feasible because of two elements: quality and service. We offer car financing that meets your specific needs. Don’t fret about any future issues as you can choose from a variety of warranties to protect your used car purchase.

 

SUMMARY   Reviews Summary

Reviews of Starfire Auto are generally positive. The Suzuki dealership is praised for clean cars and fair prices, too. Many buyers, like the customer who bought a 2008 model, laud the respectful service from David, the salesman. The business model, customers reported, is transparent. Buyers see everything they need to make an informed decision before they buy. For example, Starfire Auto treats customers fairly and gives them Carfax reports for each car. One customer said that Starfire Auto values sourcing cars that made a positive impression and was quite transparent. Many reviews state that there is no vehicle recall section in their experience there. And those sections are common in older cars, according to the brand's nature of business. One result of all this is a singular lack of pressure when customers are considering buying the cars. Customers reported that they were able to make informed decisions without being pressed to do so. When a customer brrives, they see the exact car they intend to buy, and the business is ready to receive them. The customer journey is completely smooth unless buyers do not book visits or appointments. All testimonials about Starfire Auto mention that potential buyers should make appointments before driving to the lot. When asked to say one reason the review was not as easy as they had hoped it would be, one customer explained that the dealership was operating a busy system. The situation can be solved in the future if visit organization is done properly. He thanked David for his efforts in making the car buying process hassle free. Another upside was the car's performance, with one customer saying it was enough for him to drive 5,000 miles since buying it. He liked different car features, including the ability to drive 5,000 miles without any problems. Another customer bought an SUV that can be used for going off-road. Overall, Starfire Auto seems to offer a stress-free experience of buying cars at a fair price. Customers wrote that they were more likely to return to buy a car at Starfire Auto. Some of the customers also expressed how satisfied they were with the company's after-sales service. The company also repaid the customer's smog test, which is costly. Starfire Auto customers have a high rate of delightful experiences and have recommended it to others.

 

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Pros & Cons

PROS
recommend (11)
great experience ... (4)
very helpful (4)
great place (3)
friendly staff (3)
recommended (2)
great prices (2)
good price (2)
great service (2)
good experience (2)
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Cons
rude (3)
unprofessional (2)
dont go here (1)
awful (1)
dishonest (1)
not recommend (1)
poor customer se ... (1)
do not trust (1)
not worth (1)
worst experience ... (1)
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Starfire Auto Reviews: 100. Average Rating: 4.3

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