Helpful staffResponsive supportAbove and beyondKnowledgeable engineersFollow throughGreat communicationPassion for serviceIt expertise
About this business
We will provide you with an IT experience that immediately raises the bar. From 4.9-minute response times to 24/7 remote support to 100% compliance, one day you’ll wonder why you ever chose less.
Our mission is to make IT better in every way. That means a custom experience that is more comprehensive, delivered as a scalable, predictable service.
RainTech always delivers on that promise. We began with two brothers in a garage in 2001 but have since become a top-notch tech team with at least a 26% revenue growth for six years in a row.
We are also proud to have been among the earliest cloud solution providers in the USA in 2006.
Reviews Summary
Overall, Rain Tech received rave reviews. The sentiments were overwhelmingly positive about their comprehensive IT services and staff, notably Eric, Andrew, and Matthew. The reviews praised the team's friendliness, willingness to go above and beyond, and commitment to customer service, creating a culture of exceptional customer support and service. Many clients commented on how the team had supported them through tough and complex IT problems, demonstrating their dedication and expertise. The reliability of the team, always prompt in responding to questions or inquiries, also came up often, underscoring their virtual availability. They were recognized for their ability to communicate the turnaround time and accomplish the duty as promised. The reviews were indicative of the passion they demonstrated for the company's services. Past customers said they would recommend Rain Tech, which gave them the motivation for a complaint. Satisfied and willing to recommend them, the scoring indicated that customers.
Frequently asked questions
7 questions
What do RainTech clients say about the work?
Clients frequently praise the team for their exceptional responsiveness and support. Reviewers highlight staff members like Andrew and Matthew for their willingness to assist and resolve issues, emphasizing the company's commitment to quality IT service.
Does RainTech offer remote IT support, and how do customers feel about their service?
Yes, they provide remote support as part of their IT services. Customers appreciate their quick response times, often noting that the team answers calls and emails promptly, ensuring timely assistance.
What services does RainTech provide for businesses?
RainTech offers a range of services, including IT Support (Remote Support, On-Site Support, Network Setup), Consulting (Technology Assessment, IT Strategy Development, Compliance Consulting), Cloud Services (Cloud Migration, Cloud Storage Solutions, Backup Solutions), Managed Services (Monitoring, Data Backup & Recovery, IT Infrastructure Management), and Network Security (Firewall Installation, Antivirus Solutions, Security Audits).
Can I get a technology assessment from RainTech, and what do reviewers say about their consulting services?
Yes, they offer technology assessments as part of their consulting services. Reviewers commend their expertise in IT strategy development and compliance consulting, noting the team's thoroughness and helpfulness.
How long has RainTech been in business and what do they specialize in?
RainTech has been operating since 2001, specializing in IT support and consulting services, with a focus on delivering a comprehensive IT experience tailored to businesses' needs.
What kind of cloud services does RainTech provide?
RainTech offers cloud services including cloud migration, cloud storage solutions, and backup solutions, helping businesses transition to and manage their cloud environments effectively.
Where is RainTech located?
3 S Tejon St #400, Colorado Springs, CO 80903, USA
Location & directions
Colorado Springs, Colorado
RainTech
Cyber Security Company
Address
3 S Tejon St #400, Colorado Springs, CO 80903, USA