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  2. CT
  3. Hartford
Governor's Auto Body, Inc.

Governor's Auto Body, Inc.

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224 Governor St, East Hartford, CT 06108, USA Get Directions
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ABOUT   Services Excellence Summary

Governor's Auto Body, Inc. was founded in 1988. We offer auto body repair and collision services in Connecticut and Massachusetts. Our 30-year experience has earned us a good reputation. We can handle all of your auto repair needs and collision. Our shop is proud to feature I-CAR-certified Gold Class technicians. Our team is dedicated to providing the highest quality auto body repairs and collision damage repair services. Our knowledge and skill in every repair are based on restoring your car in its original state. Governor's Auto Body of East Hartford CT is proud to offer you the right level of professionalism and punctuality. We strive to take the pain and headache out of the collision repair process while making it a simple and easy (or as fun as possible) experience. We want to offer you the best possible quality of work and deliver results on time. But we’re not just a team of cheerful, experienced estimators, painters, detailers, and mechanics. We also deliver a lot more than just these basic auto repair services. Our business is about service & helping people. Our business success is based on attentive, personalized service.

 

SUMMARY   Reviews Summary

The reviews are overwhelmingly positive, mentioning the professionalism and good customer service of the tow truck drivers. Most clients are grateful for the quick response even in emergencies and the empathy and understanding shown by the tow truck drivers. It seems the company is committed to providing good services. The majority of the customers at least mention the names of the tow truck drivers who showed exceptional customer service. They also mention the understanding and patient customer care they received instead of a strict customer care experience that many of the companies offer. The tow truck companies are in regular communication with their clients, and they offer an option of a mask and gloves to ensure the safety of their clients against the pandemic. The courteous drivers communicate with the clients at all times to ensure that they are aware of the precise time of arrival. The company has also become a trusted source of information about pick-up or drop-off times because of its prompt and honest communication system. In summary, excellent reviews of Governors are due. People often say they would recommend the company to their friends and family.

 

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Pros & Cons

PROS
recommend (4)
very professiona ... (3)
accommodating (2)
patient and unde ... (2)
very helpful (2)
highly recommend ... (2)
great service (2)
absolutely amazi ... (1)
helped me (1)
great attitude (1)
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Cons
rude (10)
unprofessional (9)
do not use (5)
never showed up (4)
not recommend (3)
terrible custome ... (3)
0 stars (2)
delayed (2)
worst experience ... (2)
horrible (2)
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Governor's Auto Body, Inc. Reviews: 101. Average Rating: 2.7

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