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Direct Relocation Services

Name: Direct Relocation Services
Address: Coral Springs, US
Telephone: +19545577056
Rating: 4.7308

104 reviews

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+19545577056

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4020 NW 126th Ave Suite 100, Coral Springs, FL 33065, USA Get Directions

moving company Best Moving Companies in United States Best Moving Companies in Florida

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ABOUT Services Excellence Summary

Sunrise's top-choice full-service moving company with unbeatable prices. We specialize in Miami, Broward, and Palm Beaches to give you world-class moving experiences with reputable and genuine staff. No hidden charges. Get in touch today for a free quote, no strings attached. Moving out? Tell whoever’s moving, or give us their phone number For a no-cost moving appraisal, dial or send us an email Call us today if you need a stress-free relocation. We have competent moving experts who will transport your possessions effectively to your new place.

SUMMARY Reviews Summary

Many customers expressed their gratitude for Direct Relocation Services by providing overwhelmingly positive reviews. Communication and collaboration were excellent from start to end. Customer service was exemplary, with many commenting on the personalized feel and communication. The crew's gregarious and helpful demeanor made the move easy, with several customers stating that they would move with the company again. They developed a strong bond and built a partnership among the crew members. Others were particularly impressed with their creative approach to portable storage and long-distance moves. The pricing was transparent and fair, and reviews commented on its good value. Each mover did their job safely, and everything arrived in perfect condition. The reviews provide an overall impression of Direct Relocation Services as a diligent, professional, and affordable moving service. It's not hard to see why they have such a loyal customer base and so many positive reviews.

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Reputation Change over time

Pros & Cons

PROS

recommend (29)

highly recommend ... (13)

on time (10)

very professiona ... (10)

excellent servic ... (7)

use them again (6)

recommended (5)

great job (4)

great experience ... (4)

punctual (4)

Cons

unprofessional (2)

horrible (2)

do not use (2)

disappointed (1)

so disappointed (1)

worst moving (1)

missing items (1)

dishonest (1)

no response (1)

unresponsive (1)

Direct Relocation Services Reviews: 104. Average Rating: 4.7

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Reviews (1) Google Reviews (103)

Alan

on Trustanalytica

Fix negative reputation Fix negative reputation

Not a good experience. While the packing crew did a good job on many items, they only wrapped an expensive crystal chandelier in a blanket and as a result it was destroyed. No mention was ever made about them needing to confirm approval to ship after the items were picked up. When asked about status, they said items were still in the warehouse because they couldn't reach us to confirm shipment. Why would we contract with them if we didn't want to ship??? They also incorrectly stated they tried to contract me, and my phone logs prove that never happened. On delivery they wanted a signature stating all items were received in good condition but wouldn't open the truck or allow us to see that was the case before they received payment! How could we say everything was good before being allowed to take a look?? The contract specified an additional charge for flights of stairs and the team lead who picked up the items confirmed there would be no charge if an elevator was available. Mr. Duffek insisted there was a charge regardless, saying the contract shows that. He's wrong as there is no mention of a charge for use of an elevator, only for carrying up stairs. Charging $75 per floor whether an elevator or stairs are used is ridiculous. If you live in an apartment with an elevator and there is more than one flight of 7 stairs, be aware you will be told to pay $75 per floor. This is clearly not a legally supportable position and be aware that if you live in an upper-level apartment, you'll be told after you sign the contract and they pick up your goods, you will owe hundreds of dollars more than what you thought when you signed the contract.

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