Reliable Transparent pricing is a basic customer right. Electrik Pros stands on it, and all our services are evaluated in written estimates. Fill out this form to get yours for free! One of our Pros will respond within hours. Our community’s dismissive and distrustful stance towards service professionals is typically reflected in our South Florida communities. They were the primary reason the founders chose to establish Electrik Pros. They aimed to mitigate and eliminate the negative stigma associated with hiring a local electrician. They established the firm with strict guidelines in place to hold customers, workers, and even themselves accountable.
The reviews show a high level of satisfaction amongst customers. Positive comments included the service and professionalism that many staff members demonstrated, indicating that they were able to communicate well and work quickly. Customers also emphasized that technicians like Eduardo and Chris represented the company well by being efficient and personable. Even when there were scheduling issues, a customer reported that the company still handled their problem quickly and well. The complaints were limited mostly to a few technical issues, but the customer would still recommend the company because of the quality of the work. Although different jobs may have required different resources, they all experienced how the company managed the situation. This professionalism took different forms, such as responding promptly but working calmly. Additional benefits, such as future services, were provided with the work out of the way and the customer back to their business. Some customers were not as impressed with the company as a whole, as a few jobs seemed thorough but inconclusive. One customer complained that necessary items were not on hand, so their job took longer than expected. However, many customers also reported that the company needed to be more attentive. Complaints would also disappoint customers when they were not acknowledged as they could have called someone else. Some customers stated that they would continue to use the service and encourage others to use it. The customers praised the company as a customer-focused service that would respond with work, professionalism, and communication. Electrik Pros can count on repeat business from many satisfied customers. There were several positive comments on customer support, suggesting that the team is responsive to all client inquiries. However, one customer indicated a minor complaint about scheduling issues, but they would still recommend the company. Generally, the company's rating is positive, with many customers looking forward to returning in the future.
