Alchemy Hair Salon

This is not a safe space for curls and there were some microaggressions thrown. Although I did not see the final result of my hair before leaving the salon (I left with soaking wet hair), out of kindness I STILL trusted them enough to thank them, tip them and tell them the hair was fine. This was a MISTAKE. I got home and realized that the stylist completely RUINED my balayage by doing highlights for straight hair. This looked ridiculous on my curly hair. It was chunky and uneven. The left side was brighter and chunkier than the right. I trusted them again and returned to get this fixed. This has left me with 3-4 mismatched colors of hair. The left side of my hair is jet black and the right side is brown. Overall I look silly. I had to find somewhere else to correct Alchemy's work. Initially the owner was being difficult about issuing a refund, taking days to respond. Eventually, a partial refund was given, not a FULL refund. I communicated my expectation of a full refund, given my hair's condition and the fact that I need to fix it elsewhere. She attempted to shift the blame, claiming I didn't deserve a full refund. She even falsely described my curly hair as "matted. So there's some microaggressions towards African hair. She then started making strong implications that I lied about Alchemy ruining my hair just to get a refund and that SHE is disappointed. Highly unprofessional. I wouldn't recommend this place and especially not for those with curly hair.