Adcock-Adcock Insurance Agency

Adcock-Adcock Insurance Agency is a trusted provider of Tampa home insurance, business insurance, and more. Backed by classic service and attention to detail, we have been caring for our clients since 1973. Rest assured we have your interests in mind and will compare a vast menu of top insurance options on your behalf. We put you first. We serve Tampa Bay, St. Petersburg, Clearwater, and surrounding areas in Florida. Our goal is to meet each client's needs. Set an appointment today!

The Adcock Insurance Agency reviews are largely positive. The commendable agents, mainly Angela B and April S, are consistently mentioned for their professionalism, promptness, and remarkable customer service. Both go a step further to explain all information and perform due diligence to secure great deals. The customer points include various ways the agents saved them money on homeowners, auto, and bundled insurance and providing informative responses despite multiple questions from Maretta H, Kim C, and Layla I greatly appreciated. The customer service's speed from my first inquiry to receiving a quote within 24 hours is noteworthy. So, the overall experience is excellent and recommends friends to get these services. Customers express immense gratitude for March's commitment since she responded quickly and got them a really good quote. One customer had applied for auto insurance only to change his mind at the last moment. While he was still in my application process, a new customer who was saving more is reminded me to ask if I could have it in addition to the auto and homeowners. This reminded me of my student loan payments when he helps me save more too. The only major criticism of the company is the adhoc administrative mistakes that can be annoying. One customer mentioned that the credit score was lower than my actual score, affecting the interest rate slightly. Angela B's customer expected to have a perfect service and writing always because she surprised me so much. Her service and management of the account were excellent, only that the client called, but she or he was not picking. Most customers were appreciative of the various responds to random calls and emails about their new accounts. Most of them went to Angela. Many negative comments have been directed to other employees not responding to my items. Some customers noted that my contract period had expired, but she could only handle April. The front of management did not serve me while the operations manager answered me and sorted it out. Some customers learned through marketing propaganda and opted for other risks through the customer service representative. Another cause of unhappiness was how the billing was messy during the change of policy, affecting the period of cover. Despite the periodic hiccups, customers are positive about their insurance agency. Its 24-hour quote delivery beats their competitors.