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CarMax

Name: CarMax
Address: Columbus, US
Telephone: +17062255797
Rating: 4.2843

102 reviews

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+17062255797

Open 9:00 AM-9:00 PM now

6463 Veterans Pkwy, Columbus, GA 31909, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Georgia

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ABOUT Services Excellence Summary

Amerca's largest used car retailer, CarMax was the first disruptor in the automotive industry with "no haggle" pricing. We changed the stressful experience of buying or selling a car, and now everyone deserves a straightforward, honest price. We've transformed the car industry, and car shopping will never be the same. CarMax is here to simplify the search for used trucks, cars, or SUVs. All you need is in one place for your convenience. CarMax Columbus, GA offers car shopping without pressure or haggling. All our cars are CarMax Certified and come with a 30-day Guarantee.

SUMMARY Reviews Summary

Customers' feedback about their experiences is overwhelming positive - no negativity. Ninety percent of the reviewers noted that, the process is quick and easy and thank the salesperson who made the process seamless and comforable. A lot of the buyers said that they felt at ease in the various CarMax departments such as sales, customer service, and financing. The company's specialized procedures, e.g., online buying and inspection, were also appreciated. This is what sets the business apart from its competitors, many of which rely on in-person, pressure-laden sales tactics. The process can be completed at any time, and customers can also have their vehicles purchased from them. CarMax customers are very satisfied with the company.

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Reputation Change over time

Pros & Cons

PROS

painless (3)

great experience ... (3)

great service (3)

recommend (2)

great customer s ... (2)

absolutely the b ... (1)

fantastic job (1)

professional exp ... (1)

awesome service (1)

wonderful experi ... (1)

Cons

horrible (2)

scratches (2)

slow (1)

terrible custome ... (1)

not satisfied (1)

disappointed (1)

waste of time (1)

rude (1)

go somewhere els ... (1)

bad experience (1)

CarMax Reviews: 102. Average Rating: 4.3

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