MCCJ Auto Group has been in business in Des Moines, Iowa, for over ten years, serving Polk County. It was founded as one of the best-used car dealerships in Des Moines. If you are looking for used cars, MCCJ Auto Group is your go-to dealer. As a family-owned business, we offer a wide range of used cars, auto repairs, service, and financing while providing excellent customer service. Our sales team is friendly and knowledgeable, dedicated to providing the best customer service while offering competitive prices on our used cars. If you are looking for low-priced used cars in Des Moines, search our inventory for affordable and high-quality vehicles.
Reviews Summary
In general, client gave top notch reviews on the employees. The employees are helpful and polite. Most of the customers give excellent reviews too. according to the customers, esp the one handled by the employee Casey, the buying process was smooth and quick. They were not pressured to buy the vehicle, and the employees explained the purchase and financing process. Casey helped a lot in the car purchase making the day y easy. Customers also affirm the dealer has cars at a good price. Clients recommend the dealer to new customers commenting on the positive experience. The commenter loved the dealer a lot until he bought another vehicle from them. The last client commented on the politeness of the staff but did not comment on the product. The overall rating is 9.8 out of 10. The dealer is good. But complaint is from one only..
Frequently asked questions
7 questions
What do MCCJ Auto Group clients say about the work?
Reviewers frequently praise the friendly and knowledgeable staff, particularly Casey and Mike, for their helpfulness and support throughout the car-buying process. Many highlight the smooth experience and the team's commitment to customer satisfaction.
Does MCCJ Auto Group offer financing options for used cars?
Yes, they provide financing options that vary based on credit. Customers have noted the team's patience and assistance in navigating financing, making it easier for them to secure a vehicle.
Can I get my car detailed at MCCJ Auto Group?
Yes, they offer detailing services including interior cleaning, exterior wash, and full detailing, ensuring your vehicle looks its best after purchase or service.
How does MCCJ Auto Group assist with trade-ins?
They provide trade-in assistance that varies based on the vehicle. Customers have reported positive experiences when trading in their vehicles, highlighting the team's knowledge and helpfulness.
What kind of customer service can I expect at MCCJ Auto Group?
Customers report receiving excellent customer service, with many noting the staff's willingness to help and their supportive approach during the purchasing process.
Does MCCJ Auto Group provide post-sale support?
Yes, they offer post-sale support that varies by needs, ensuring customers have assistance even after their purchase, which has been appreciated by many clients.