Reliable Goldsmith and Charles Gardener carried out repairs and custom projects for their families and friends based in Indianapolis. The first store they opened on the west part of Indianapolis in the late 1970s. They would stay here for the rest of the decade. Charles bought a piece of land in 1980 located on the south side of Indianapolis. This was fully renovated to accommodate our growing jewelry shop. Charles retired in 1995, leaving the family business. However, he passed on a rich legacy of exemplary customer service delivery and craftsmanship. Brian Brady, a second-generation jeweler, and Brandon Gardener, a third-generation jewelry maker, have carried on the legacy initiated by Charles five decades ago.
Summary: The reviews describe an established, well-loved jewelry store with an experienced team dedicated to excellent service, meticulous repair work and reliable, affordable pricing. Many customers' positive and long-term interactions with the store staff has made it their first choice for diamonds and gold rings for special events. Positive client stories such as resizing, engraved pieces, and vintage piece redesigns are so common in these reviews. The rate also showed strong and consistent communication, efficiency and wonderful craftsmanship, washing dirt and dullness off a customer's family heirloom and the store also seemed always ready to go an extra mile to fix their customer's items as well offering valuable counselling on some of the valuable jewelry. The team even have sentiments on the personal touch the store has to their client for the past five decades as well. The customer service is peerless, as described by one customer who praised them for their warm reception that is unlike any other, including those who even washed their necklace that they had not worn in a long time for cleaning and repairing purposes.pageNum1
