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HS Technology Group

Name: HS Technology Group
Address: Baltimore, US
Telephone: +18889478476
Rating: 4.7596

208 reviews

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+18889478476

Open 9:00 AM-5:00 PM now

1215 Greenwood Rd, Pikesville, MD 21208, USA Get Directions

security systems Best Security Systems in United States Best Security Systems in Maryland

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ABOUT Services Excellence Summary

Founded in 1993, HS Technology Group was a small security company in Maryland, serving companies. Many years later, it has grown into a large technology integrator that covers the entire region. Our services include system design and specifications, support and service agreements, security & Fire Alarm Systems, Video Surveillance Systems, License Plate Capture Systems, 24/7 Central Station monitoring, Talk Down video monitoring, Remote controlled door entry systems, Remote controlled access control and door lock systems, Cloud hosted VoIP solutions (Phones), Conference room automation, Lighting control, Audio/Video Systems, Sports and Golf Simulations, Home Security and Automation Systems, and New Construction – Structured and pre-wiring. We have grown since 1993 from being a small company, and we are now one of the region's biggest full-service tech integrators. HS Technology Group’s range of services would not be possible without its staff, which includes dedicated and experienced professionals capable of handling any request. A technology company that serves all types of commercial clients and government entities, HS Technology Group is ready and able to install and design the perfect system for your company.

SUMMARY Reviews Summary

Customers expressed overall satisfaction with the company and were happy with the professionalism, promptness, and work ethic, they encountered. Many found that the customer reps and techs were knowledgeable, thorough, and personable. Most reviews recommended the company and would hire them again. Customers often delighted over the professional yet familiar engagement. Many felt the company's techs went the extra mile, especially one named Brian. He dealt with the review of new systems, explained processes-to be, and was probably the reason for most customers' positive reviews. On days when a renegotiation of a package system was needed, techs would educate, upgrade, and joke with customers. One even spent an entire day with two customers trying to update the package options. As usual, the company has demonstrated professionalism, innovation, and willingness to build a loyal customer base.

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Reputation Change over time

Pros & Cons

PROS

recommend (25)

highly recommend ... (14)

on time (13)

very professiona ... (10)

very knowledgeab ... (10)

great job (7)

great experience ... (6)

excellent custom ... (5)

great service (5)

excellent servic ... (4)

Cons

rude (2)

horrible (2)

do not use (1)

disappointed (1)

extremely expens ... (1)

expensive (1)

worst company (1)

terrible custome ... (1)

service is terri ... (1)

unreasonable (1)