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  2. MD
  3. Baltimore
Rent-A-Wreck

Rent-A-Wreck

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4010 W Northern Pkwy, Baltimore, MD 21215, USA Get Directions

3.6

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ABOUT   Services Excellence Summary

The world's oldest and most extensive used car rental company! Our fleet, comprised of fully cleaned, well-kept, and safety-checked vehicles, has kept satisfied and secure clients for over 40 years. We value our clients and provide the most competitive prices. We test drive all of our rental vehicles to ensure they are roadworthy. Savings and affordability are always desirable. Rent-A-Wreck offers a wise choice to those larger rental car firms that demand high prices. Why pay more to rent a vehicle? We provide a good rate and outstanding service. Our cars seem more like the ones you drive every day. Our rental car fleet is well-maintained and tidy. They are not wrecks. Our funny name helps you remember us. Our cheap rentals and outstanding customer service will bring you back. We can meet your requirements, whether they are business or pleasure. Our locations have economy cars, full-size luxury sedans, and pick-up trucks. In addition, we provide cargo vans and 15-passenger mini-vans.

 

SUMMARY   Reviews Summary

The feedback is extremely positive. Customers regularly thank Rent-A-Wreck employees for their friendliness and approachability. Many customers commented that this service is their go-to choice, citing their fantastic prices and excellent customer service. Rent-A-Wreck is highly recommended by multiple clients for its fast and easy process. Other reviewers, including a mini-van driver, particularly love that the agents are ready to negotiate and help the customer’s needs with the great car that runs well or reliable rented car. A variety of customers commented that these are the best rentals and that the locations are clean. The cleanliness and friendly agents were praised by multiple customers commenting multiple clients about it. Most customers expressed a strong willingness to return to Rent-A-Wreck and another rental compared to the previous ones. Each word of the contract and the leasing process is being appreciated. Meeting the renting terms and the condition of the cars I got were also appreciated. Some customer service feedback ensures the transaction was flawless from start to finish. The rental car that I did is the same car always mentioned that the process seems to be incomplete without Rent-A-Wreck since the idea is that no complaints are there, and the review says a lot. Few customers leave any vehicle they have been sharing for the return product described that a warrant leave over security and other things. The transaction times were fast and the agents positively responded to all questions without any issues. This Rent-A-Wreck service meets the expectations of its respectful customers. I also have the business of sunroof car rentals. A customer reported that the business is pricy, but it’s good, for many people. The business was also reported to have the staff are very welcoming and reliable for the service. Also accepting an automotive visa is also appreciated. Finally, one driver praised the representative for balancing office and car cleanup making a good impression all times a friendly group one, we have used this vehicle for two weeks. Several Rent-A-Wreck clients who have experienced more than one of their cars have great things to say about the cars. These clients have described the cleanliness of rented cars and the new and in proper condition it is. Many cars do not have any features like Leaseplan, including luxury cars and the base condition cars to choose from without any issues. This company has also made me like comfort when renting any car from them. Central way less adjoined road trips can be made and the return was free and no stress with the customer service. Heading analysis is done before any car is delivered to the customer, ensuring that the customer gets the proper warranty and no customers’ misunderstandings are returned. Rent-A-Wreck has the best car condition. Car space is enough to ensure the customers’ luggage all fits in the car. A customer recently hired a mini-van and closed it, praising the car service. A customer liked that the pricing is always right. Pick up and renting is reported for its first time, commented by one user. Many other customers have had trouble having warrants for the return journey. The review ends by saying that Rent-A-Wreck are there to help the customer, underscoring the idea that the culture is for the staff to assist when the customer needs it to make the Rent-A-wreck a home estimation. I am very realistic and the person was happy with the Rent-A-Wreck, and unexpectedly, the place has the good mood where I will enjoy it.

 

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Pros & Cons

PROS
very friendly (7)
great customer s ... (6)
great service (6)
recommend (6)
very professiona ... (5)
very helpful (5)
affordable (3)
great place (3)
great experience ... (3)
friendly staff (3)
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Cons
rude (15)
horrible (9)
unprofessional (7)
disrespectful (7)
stay away (5)
not recommend (3)
would not recomm ... (3)
horrible custome ... (3)
awful (3)
not helpful (2)
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Rent-A-Wreck Reviews: 378. Average Rating: 3.6
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