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Vyletel Buick GMC, INC.

Name: Vyletel Buick GMC, INC.
Address: Sterling Heights, US
Telephone: +15866987530
Rating: 4.4519

104 reviews

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+15866987530

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40755 Van Dyke Ave, Sterling Heights, MI 48313, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Michigan

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ABOUT Services Excellence Summary

Family owned and operated, our small business was founded in 1979. We have provided local consumers with over 40 years of excellent service and sales. Approximately 15 employees have been with us for over a decade. Conveniently located in the heart of STERLING HEIGHTS, near I-696, M-59, and The Van Dyke Expressway (M-53). Inside our showroom, guests can enjoy complimentary freshly brewed coffee, bottled water, and more. Customers can use our free Wi-Fi to stay connected while waiting for their vehicles to be serviced. Our customers also have access to our shuttle service or a free loaner car while they wait for their vehicle to be serviced. Whether you call or book online, we are confident you will be satisfied.

SUMMARY Reviews Summary

The reviews are mixed, with some customers recommending the company and others dissatisfied with their experience. Most reviews mentioned multiple repairs needed. The customers believe it is better to bring the car to the dealership. Moreover, many customers liked the salesman and said that the company's employees were very professional. One customer was especially happy with Dominick's knowledge and willingness to help. The woman also thanked more workers. The most troublesome aspect of the reviews is the fact that one reviewer ended up using another company for repair and said it was a mistake to go to the company. The company kept the vehicle longer than it should have, the repair was not right, and they were not compensated. The repairs they made to the car for $685.28 weren't pressed right. One recommendation has described encountering that attitude even when they called the company.

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Reputation Change over time

Pros & Cons

PROS

recommend (11)

great experience ... (6)

excellent servic ... (5)

very professiona ... (4)

great service (4)

will be returnin ... (3)

great staff (2)

kept me informed ... (2)

on time (2)

great job (2)

Cons

dishonest (1)

disappointing (1)

no response (1)

not happy (1)

think twice (1)

horrible (1)