Family owned and operated, our small business was founded in 1979. We have provided local consumers with over 40 years of excellent service and sales. Approximately 15 employees have been with us for over a decade. Conveniently located in the heart of STERLING HEIGHTS, near I-696, M-59, and The Van Dyke Expressway (M-53). Inside our showroom, guests can enjoy complimentary freshly brewed coffee, bottled water, and more. Customers can use our free Wi-Fi to stay connected while waiting for their vehicles to be serviced. Our customers also have access to our shuttle service or a free loaner car while they wait for their vehicle to be serviced. Whether you call or book online, we are confident you will be satisfied.
Reviews Summary
The reviews are mixed, with some customers recommending the company and others dissatisfied with their experience. Most reviews mentioned multiple repairs needed. The customers believe it is better to bring the car to the dealership. Moreover, many customers liked the salesman and said that the company's employees were very professional. One customer was especially happy with Dominick's knowledge and willingness to help. The woman also thanked more workers. The most troublesome aspect of the reviews is the fact that one reviewer ended up using another company for repair and said it was a mistake to go to the company. The company kept the vehicle longer than it should have, the repair was not right, and they were not compensated. The repairs they made to the car for $685.28 weren't pressed right. One recommendation has described encountering that attitude even when they called the company.
Frequently asked questions
7 questions
What do clients say about the service at Vyletel Buick GMC, INC.?
Customers frequently praise the team's helpfulness and professionalism, with specific mentions of staff like Kim and Matt for their attentive service. Reviewers also highlight the quick turnaround times and effective communication throughout their experiences.
Does Vyletel Buick GMC, INC. offer vehicle repair services in Sterling Heights?
Yes, they provide vehicle repair services including Transmission Flush, Brake Pad Replacement, and Oil Change. Customers appreciate the thoroughness and expertise of the service team, often noting their satisfaction with the repairs.
What are the hours of operation for Vyletel Buick GMC, INC.?
Their hours are as follows: Monday: 9:00 AM - 8:00 PM, Tuesday: 9:00 AM - 6:00 PM, Wednesday: 9:00 AM - 6:00 PM, Thursday: 9:00 AM - 8:00 PM, Friday: 9:00 AM - 6:00 PM, Saturday: 10:00 AM - 3:00 PM, Sunday: Closed.
Can I get a full vehicle inspection at Vyletel Buick GMC, INC.?
Yes, they offer full vehicle inspections as part of their vehicle maintenance services, which also include Tire Rotation and Fluid Check and Top Off. Customers appreciate the thoroughness of these inspections.
How does Vyletel Buick GMC, INC. handle vehicle purchases?
They assist with New Vehicle Leases, Used Vehicle Purchases, and Trade-In Valuation. Reviewers have noted the efficiency and professionalism of the sales staff, particularly praising Scott and Domenic for their helpfulness.
What do customers say about the shuttle service offered by Vyletel Buick GMC, INC.?
Reviewers appreciate the convenience of the shuttle service and free loaner cars while their vehicles are being serviced. This service adds to the overall positive experience reported by many customers.
Where is Vyletel Buick GMC, INC. located?
40755 Van Dyke Ave, Sterling Heights, MI 48313, USA
Location & directions
Sterling Heights, Michigan
Vyletel Buick GMC, INC.
Used Car Dealer
Address
40755 Van Dyke Ave, Sterling Heights, MI 48313, USA