Pit-Stop Collision Inc. has been a family-owned collision repair business since 1979. We promise to complete your collision repairs promptly and professionally to minimize your stress and discomfort. We never compromise our attention to detail and commitment to quality. Our customers are our top priority. We work with all insurance companies.
You have multiple choices when it comes to vehicle collision stores. Before selecting any body shop, ask for a detailed quote from each one. There is nothing quite like our service. We enjoy our profession and are confident that you will enjoy the outcome. Do not hesitate to contact us for a no-obligation, no-cost collision repair estimate.
Rely on Pit-Stop Collision for frame straightening and paint repair. We provide a convenient pick-up and delivery service. Our shop is working with major insurance companies to streamline the claims process. Call us today for a computerized, complimentary collision repair estimate.
Reviews Summary
The shop has received many favorable reviews, most commonly excellent customer service. The owner, Tim, explains the repair processes in detail, and is approachable and good at what he does. Most customers were also satisfied with the quality of work, such as one matching paint colors and employing the best parts. It is a family-owned business that is welcoming and transparent for locals. All of these positive attributes continue to be confirmed by several reports, substantiating their claims. The only drawback was the relatively long waiting period caused by part delivery, but customer patience was rewarded with great outcomes. Many drivers have been recommended by the customers, and over time many satisfied customers have offered to undergo their own reviews.
Frequently asked questions
7 questions
What do clients say about the work at Pit-Stop Collision Inc?
Customers frequently praise the quality of repairs and the personal attention they receive. Reviewers highlight the expertise of staff like Tim, who explains repair processes in detail, and commend the shop for using authentic parts and providing excellent customer service.
Does Pit-Stop Collision Inc handle insurance claims, and how do they assist with that?
Yes, they offer insurance claims assistance, including repair estimates and handling insurance paperwork. Customers appreciate their support in navigating the claims process, making it less stressful during repairs.
Can I get a custom color matching service at this shop?
Yes, Pit-Stop Collision Inc provides custom color matching as part of their paint services, ensuring your vehicle looks as good as new after repairs.
How does Pit-Stop Collision Inc ensure timely repairs?
The team at Pit-Stop Collision Inc is committed to timely quality repairs, following manufacturers' recommended procedures to restore vehicles to factory condition, which helps minimize customer stress.
What types of collision repair services does this shop offer?
They offer a range of collision repair services, including frame repair, dent removal, and paintless dent repair, ensuring comprehensive care for your vehicle's needs.
Is Pit-Stop Collision Inc a family-owned business, and how long have they been operating?
Yes, Pit-Stop Collision Inc is a family-owned collision repair business that has been serving the Buffalo area since 1979, showcasing their long-standing commitment to quality and customer service.