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Mattress Firm 3rd and 57th

Name: Mattress Firm 3rd and 57th
Address: New York, US
Telephone: +12122234319
Rating: 4.8918

499 reviews

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+12122234319

Open 9:00 AM-9:00 PM now

969 3rd Ave, New York, NY 10022, USA Get Directions

adjustable bed BEST Electric Adjustable Bed in United States BEST Electric Adjustable Bed in New York

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ABOUT Services Excellence Summary

All of us at Mattress Firm 3rd and 57th work diligently to guarantee you receive a restful night's sleep every evening. How do we accomplish it? Our Sleep Experts invest over 200 hours of training to find a custom solution. With the Love Your Mattress Guarantee, you may buy with certainty. Sealy, Tempur-Pedic, and Sleepy's mattresses are all discounted here. All mattresses include a 120-night free trial, so you won't miss out on the ideal mattress! Mattress Firm is seen as a mattress-sales firm, but we match you with the correct mattress for you. Mattress Firm has been helping folks sleep great since 1990. We match people with their perfect mattress at the best price. Mattress Firm began as a small network of mattress shops in a few states. We have over 2400 shops across the United States. Each Sleep Expert(r), after 80 hours of training, begins their career. Training is part of what makes them successful. Mattress Firm is distinct. Customers will experience amazing service from Mattress Firm if their employees are happy. Happy employees are eager to work each day and on their best behaviour.

SUMMARY Reviews Summary

A great customer experience report in diverse ways such as the service from the employees and the ease of them processed. Many buyers benefited from the help of different workers such as Stephanie, Mike and Natasha. Customers who testified were happy with the service because they felt respected, and the employees engaged them kindly and were knowledgeable, especially in customer service. Many labeled the shopping experience as a great one and said that they did not feel pushed into buying or believed that they bought pricey items. The atmosphere is both helpful and professional and has left a lasting effect on how customers will always choose Mattress Firm. Customers said encountering employees who had solutions for what they were looking for was something they appreciated and played a big part in ensuring that they will always choose them. The service from Natasha, Moncef or Angelo is something many clients keep in mind, making a big difference to them. All the employees have created a culture where the client is always respected. That is why most customers said they will always choose Mattress Firm stores whenever they have mattress needs or when something needs upgrading. The employees are committed to creating the best customer experience.

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Reputation Change over time

Pros & Cons

PROS

recommend (60)

highly recommend ... (33)

great experience ... (30)

helped me (25)

very helpful (22)

very knowledgeab ... (16)

great service (15)

very happy (12)

excellent servic ... (10)

super helpful (10)

Cons

poor customer se ... (1)

rude (1)

expensive (1)

waste of money (1)

frustrating (1)

uncomfortable (1)