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Paul's Auto Sales Oregon

Name: Paul's Auto Sales Oregon
Address: Eugene, US
Telephone: +15415156795
Rating: 4

73 reviews

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+15415156795

Open 9:00 AM-6:00 PM now

3540 Franklin Blvd, Eugene, OR 97403, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Oregon

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ABOUT Services Excellence Summary

Paul's Auto Sales Oregon is changing the way people purchase cars. Our customers do not only want a cheap car and easy financing. They want the best vehicle at the lowest price and a trusted friend in the industry. Our reputation was built on basic ideals. Our goal is to create long-term friendships and win your trust. We want Paul's Auto to be your favorite place to purchase your next vehicle next time.

SUMMARY Reviews Summary

Feedback for Paul's Auto Sales is heartwarming and indicates that the dealership genuinely values its clients. Testimonials commend their "no-pressure" approach, with dealers expressing concern for clients' needs and an element of favoritism. This sentiment is most prevalent through customer service comments, with some customers lauding long-term care they had even after purchasing. A dealer that some credit for keeping buy transactions involving the financial aspect stress-free, given that customers with less than perfect credit profiles can get financed. Moreover, long-term customers also claim HR makes sure they get the perfect car with a more extensive selection, be it SUVs or family cars. The ability to coordinate part-exchanges and reviews indicate the customers were satisfied with the values and options available. Some criticism can be improved, e.g., the durability of used cars, but they promise to look into it, which constitutes customer relationship management principles (Kumar, 2007). The factor, which is an indicator that customers feel appreciated by the dealers, is the preference for Paul's and the possibility of making future purchases. Would rate 5/5.

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Reputation Change over time

Pros & Cons

PROS

recommend (5)

great place (3)

great service (2)

great selection (2)

highly recommend ... (2)

very helpful (2)

recommended (2)

awesome service (1)

amazing experien ... (1)

great experience ... (1)

Cons

not recommend (2)

would not recomm ... (2)

unprofessional (2)

dissatisfied (1)

not friendly (1)

never heard back ... (1)

poor customer se ... (1)

waste of time (1)