Reliable Our goal is to ensure that, as a property manager, each association's board of directors receives a high level of service, advice, and education. The management company assists in interpreting and enforcing association documents, selecting and dealing with contractors, supervising all association employees, and otherwise aiding the board in complying with government and professional standards. Regular reports and strategic recommendations on your association's finances, governance, site management, and long-term planning will be provided. After evaluating and understanding the association's needs and goals, this is achieved by regularly monitoring its status and making proactive suggestions and, when necessary, urgent action. This is true for homeowners of all associations, no matter what size, type, or location they are in. Each association deserves the same level of financial and professional management. SHEW COMMUNITY MANAGEMENT has a track record of keeping board members informed, active, and engaged. The staff frequently update members of your management team and provide all questions and information to the board. The board receives every document necessary for an informed decision. Also, video, audio, and in-person meetings are standard forms of communication. We firmly believe that a well-informed board is a productive board. The current record of this company's success indicates that it is.
The reviews are very positive overall, with customers appreciating the prompt management team and their response to issues like flooding. While the company charges late fees like most others, several users appreciate the company's handling of these as well, including a user who was charged for an older short payment. Many reviewers mentioned Vicky, who communicated quickly and made extra efforts to resolve their issues. Vicky also handled policy issues, like when a user needed architectural permission, and most reviewers agreed that she offered outstanding service and care. The many comments demonstrate that the company's management team, especially Vicky, leave customers very satisfied with the level of attention and support they receive during stressful times.
