Knowledgeable staffQuick turnaroundCustomer serviceHard to find partsFair pricing
About this business
Grieco Toyota Parts is a family-owned business, and we are committed to providing exceptional customer service at all times. With over three decades of experience, the Grieco Automotive Group has been in business for over 30 years. We have dedicated ourselves to offering a first-class customer experience in every Grieco store whether you buy a pre-owned or new vehicle, service your car, or need parts.
In 1975, Michael Grieco Sr. joined the automobile industry by opening Universal Claim Service, his first collision service center. Four years later, he opened his second business, Vantage Motor Sales. In 1995, he bought his first franchise for a new car, Metro Honda, which is now known as Grieco Honda. The establishment of Grieco Automotive Group was a reaction to the growth of the automotive division and the need to add franchises.
Michael Grieco Sr. started to transition the leadership of day-today operations to his son, Michael Grieco Jr. He is now one of the youngest automotive CEOs in the United States. Through Michael Grieco Jr., Grieco was able to add franchises for Acura, BMW and Hyundai, as well as Mazda, Ford and three Chevrolet franchises. We continue to strive for customer satisfaction and to deliver a first class customer service.
Reviews Summary
Customers have given the Toyota parts department high marks for its attention to customer needs. The staff is commended for its high level of knowledge and willingness to go the extra mile for good service. Reviewers highly appreciate this customer care. They have had particularly good luck ordering parts online, even in difficult cases. The price for a transmission pan was half of what a dealer would have charged. Some reviewers have had shipping issues, but the company resolved them quickly. The best Toyota parts department in America is a common refrain that reflects the wider consensus.
Frequently asked questions
7 questions
What do Grieco Toyota Parts clients say about the work?
Customers frequently praise the knowledgeable staff and excellent customer service. Many mention quick turnaround times for parts and the ability to locate hard-to-find items, indicating a high level of satisfaction with their experience.
Does Grieco Toyota Parts offer assistance with returns and technical support?
Yes, they provide returns processing and technical support as part of their customer service offerings, ensuring that customers have the help they need with their purchases.
Can I get OEM and aftermarket parts at Grieco Toyota Parts?
Yes, they specialize in auto parts sales, offering both OEM parts and aftermarket parts, along with transmission components to meet various customer needs.
How does Grieco Toyota Parts handle order assistance?
They provide order assistance as part of their customer service, helping customers navigate their purchases and ensuring they receive the correct parts efficiently.
Who leads Grieco Toyota Parts and what is their experience?
Grieco Toyota Parts is part of the Grieco Automotive Group, which has over 30 years of experience in the automotive industry, emphasizing customer satisfaction and quality service.
What types of transmission components are available at Grieco Toyota Parts?
They offer a variety of transmission components as part of their auto parts sales, catering to different vehicle needs and ensuring quality options for customers.