Great pricesFair pricingKnowledgeable staffAffordable pricesEngagement ringsSavings on jewelryFriendly staffCustomer serviceHigh quality jewelryExcellent quality
About this business
Company Background:
Established in 1982 by a wholesale jeweler, Gold & Diamond International opened for retail in 1984. For several Fortune 500 firms, we have been manufacturing and marketing jewelry wholesale for approximately 40 years, and we now use our experience and extensive network to bring our clients amazing jewelry at sensible rates. Our customers' best interests are always our top priority, and we aim to provide exceptional value on each transaction. By appointment, you may shop at our Austin, TX location, where we sell a large range of diamond wedding rings, engagement bands, jewelry, watches, bracelets, and necklaces.
Reviews Summary
Gold and Diamond International reviewers consistently praise the store's excellent customer service and competitive prices. Some bought their engagement, wedding, or custom pieces here and could not be more pleased. They say customers won't find lower prices or better quality at the many marketing-heavy chain stores and boutiques in town. Many believe GDI excels at giving personal attention to every customer. Plus, for those who order over the phone, they make sure they are as happy with the quality and fit as in-person clients. Although some found the store decor subdued, they still loved their experience and jewelry. But some customers mentioned issues like miscommunications and one lost diamond. Those things happen, but GDI always does its best to fix these problems quickly to give the customer exactly what they pay for. Most share that they will return and highly recommend friends and family to this very friendly, customer-oriented company.
Frequently asked questions
6 questions
What do Gold & Diamond International clients say about the work?
Clients frequently praise the exceptional quality of jewelry, fair pricing, and friendly, knowledgeable staff. Many highlight the custom engagement rings and wedding bands, noting satisfaction with the results and the helpfulness of the team throughout the process.
Does Gold & Diamond International handle custom engagement rings, and what do customers say about them?
Yes, they offer custom engagement rings, and customers have expressed great satisfaction with the quality and unique designs. Many reviews mention how clients saved significantly while receiving personalized service and beautiful results.
Can I get my jewelry repaired at Gold & Diamond International, and what repair services do they offer?
Yes, they provide jewelry repair services, including ring sizing, stone replacement, and cleaning and maintenance. Reviewers appreciate the thoroughness and quality of their repair work.
What types of wedding bands does Gold & Diamond International offer?
They offer a variety of wedding bands, including custom wedding bands, gold wedding bands, and diamond wedding bands, ensuring options for every preference and style.
What makes Gold & Diamond International stand out among jewelers in Memphis?
Founded in 1982, they focus on providing high-quality jewelry at affordable prices, leveraging their experience in wholesale manufacturing. Their commitment to value and customer satisfaction is frequently highlighted in reviews.