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  1. US
  2. TN
  3. Memphis
Gold & Diamond International
Gold & Diamond International
Gold & Diamond International
Gold & Diamond International

Gold & Diamond International

4.9
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ABOUT   Services Excellence Summary

Company Background: Established in 1982 by a wholesale jeweler, Gold & Diamond International opened for retail in 1984. For several Fortune 500 firms, we have been manufacturing and marketing jewelry wholesale for approximately 40 years, and we now use our experience and extensive network to bring our clients amazing jewelry at sensible rates. Our customers' best interests are always our top priority, and we aim to provide exceptional value on each transaction. By appointment, you may shop at our Austin, TX location, where we sell a large range of diamond wedding rings, engagement bands, jewelry, watches, bracelets, and necklaces.

 

SUMMARY   Reviews Summary

Gold and Diamond International reviewers consistently praise the store's excellent customer service and competitive prices. Some bought their engagement, wedding, or custom pieces here and could not be more pleased. They say customers won't find lower prices or better quality at the many marketing-heavy chain stores and boutiques in town. Many believe GDI excels at giving personal attention to every customer. Plus, for those who order over the phone, they make sure they are as happy with the quality and fit as in-person clients. Although some found the store decor subdued, they still loved their experience and jewelry. But some customers mentioned issues like miscommunications and one lost diamond. Those things happen, but GDI always does its best to fix these problems quickly to give the customer exactly what they pay for. Most share that they will return and highly recommend friends and family to this very friendly, customer-oriented company.

 

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Pros & Cons

PROS
recommend (3)
great prices (3)
great service (2)
great experience ... (1)
high quality (1)
feel safe (1)
recommend (1)
know their stuff ... (1)
fair prices (1)
very knowledgeab ... (1)
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Gold & Diamond International Reviews: 38. Average Rating: 4.9

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