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Review Keywords Analysis

US / TN / Memphis
NAPA Auto Parts photo
NAPA Auto Parts photo
NAPA Auto Parts photo
NAPA Auto Parts photo
NAPA Auto Parts photo

NAPA Auto Parts

Address: 5275 Summer Ave, Memphis, TN 38122, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Automotive Parts Brake Pads $25 - $50 Call to Book
Oil Filters $10 - $15 Call to Book
Batteries $100 - $150 Call to Book
Automotive Accessories Cordless Drills $50 - $100 Call to Book
Wiper Blades $15 - $30 Call to Book
Automotive Bulbs $5 - $20 Call to Book
Customer Service Personalized Assistance Free Call to Book
Product Recommendations Free Call to Book
Installation Guidance Free Call to Book

What people love

From reviews
Helpful staff Fair pricing Well stocked shelves Excellent customer service Friendly service Clean store Personalized service Knowledgeable employees Variety of products Quick service

About this business

NAPA Auto Parts was founded to fulfill the increasing requirement for auto components in the United States. Moreover, over 91% of DIYers identify with NAPA! From getting the best automotive parts for your exceptional automobile to locating all that you need to complete repairs and maintenance, NAPA Auto Parts is the place to go! Our products include tools and equipment, and substitute parts and batteries. Visit us, fill out our online purchase form, or use the telephone to order. You can have your goods delivered to you or pick them up in stores. You won't have any difficulties with us, even if you are a new user or an old one. Welcome and let our team of NAPA Auto Parts from your local NAPA Auto Parts store serve you!

Reviews Summary

Reviews have a strong overall positivity towards the staff and the accessibility of the location. The majority of reviewers were happy with the customer service and the knowledge of the staff. Customers seemed pleased with the prices, selection and state of the store. A single client complimented Tarius for their service, and one reviewer wished their experience had been this good. A varying number of types and lamps, as well as an assortment of other accessories, were mentioned by some clients. A review by a client stated: "Customer Service was excellent." Statements included, "Nice products," "Good prices," and "Would purchase again." Many reviewers complimented the store as tidy, clean, and well-organized. Multiple store reviews included searching, browsing, and convenient access to the store from the highway. Various persons within the automotive industry praised the range of goods. The customer service that NAPA provides appears on the top of numerous testimonials. Customer remarks such as the following are meant to show the opinion that "the company prioritizes its customers and provides excellent customer service." With many positive responses such as those listed above, the company could be seen to show that some customers are ecstatic with the speed and ease of shipment and that they have a diverse supply of car components. NAPA customer reviews are some of the best available.

Frequently asked questions

7 questions
What do NAPA Auto Parts clients say about the work?
Reviewers consistently highlight the excellent customer service, knowledgeable staff, and well-stocked inventory. Specific mentions include helpful employees like Tarius and Veronica, who provide personalized assistance and guidance, making the shopping experience enjoyable and efficient.
Does NAPA Auto Parts offer personalized assistance for first-time buyers?
Yes, they provide personalized assistance, product recommendations, and installation guidance for free, making it a great choice for first-time buyers seeking expert advice.
What types of automotive parts can I find at NAPA Auto Parts?
NAPA Auto Parts offers a wide range of automotive parts, including brake pads, oil filters, and batteries. They also provide automotive accessories like cordless drills, wiper blades, and automotive bulbs.
Can I order parts online from NAPA Auto Parts?
Yes, you can order parts online for curbside or in-store pickup, providing flexibility and convenience for your automotive needs.
How knowledgeable is the staff at NAPA Auto Parts?
Reviewers frequently commend the staff's knowledge and willingness to assist, with many noting that employees go above and beyond to ensure customers find the right parts.
Does NAPA Auto Parts handle heavy-duty truck parts?
Yes, NAPA Auto Parts has an inventory that includes parts for heavy-duty trucks, cars, boats, and RVs, catering to a wide range of automotive needs.
Where is NAPA Auto Parts located?
5275 Summer Ave, Memphis, TN 38122, USA

Location & directions

Memphis, Tennessee
NAPA Auto Parts
Auto Parts Stores
Address
5275 Summer Ave, Memphis, TN 38122, USA
Hours
Open 7:00 AM - 5:00 PM
NAPA Auto Parts Reviews · 4.3 average
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